Case Manager - Media, PA

Case Manager

Make a Difference in the Lives of Adults with Behavioral Health Challenges.

Elwyn, a leading provider of services for individuals with autism, intellectual and developmental disabilities, is seeking a passionate Case Manager to join our Adult Behavioral Health Crisis RTF team.

$24.00 per hour
Comprehensive benefits

Summary:

The Mental Health Case Manager assists with obtaining, getting access to, and coordinating health care, continued behavioral health treatment, social services, advocacy, educational programs, recreational programs, housing and community integration resources. The Mental Health Case Manager also evaluates the need for customized services to the individual that will be delivered in the community as well as explores all available resources for the individual.

Essential Functions:

• Identify service needs for individuals in the intake assessment and evaluation process, to include but not limited to the collection of demographic information as well as medical and clinical history.
• Coordinate the development and implementation of the treatment plan with active participation from the treatment team, family, court and/or care giver by facilitating interagency team meetings and service planning
• Assist residents and their families in obtaining, accessing, and coordinating needed services in a timely manner, including but not limited to: case management, housing, recreational activities, specialized health and crisis services; educational, community and more intense programs, if required; advocacy; medication management; employment, including the link to the Office of Vocational Rehabilitation (OVR) or job coach; link to or monitor volunteer work and other individualized and/or non-traditional services that best meet the individual's behavioral health needs
• Enter incidents into the internal and external incident reporting system to maintain regulatory compliance
• Maintain resident financial log; track, and secure any personal funds the residents may receive from external or internal services while in the program
• Monitor the effectiveness of service delivery by maintaining the caseload chart, intake assessment, and evaluation schedule
• Obtain, monitor and coordinate all Supplemental Security Income (SSI) and Department of Human Services (DHS) authorizations, verification of benefits, entitlements and secure individuals' accounts to ensure continuity of services
• Work directly with psychiatrist, psychiatric rehabilitation specialist, and the county mental health court representative to manage court commitments
• Perform cardiopulmonary resuscitation (CPR), first aid and crisis intervention techniques using agency-trained protocols
• Perform other duties as assigned

Requirements:

• High School diploma/GED with sixty (60) credits in psychology or social work from an accredited institution; bachelor's degree in psychology, social work or a related field from accredited institution preferred.
• Three (3) years' experience working directly with adults in a behavioral health setting.
• Previous case management experience preferred.
• Knowledge of community resources specific to the assigned regions in Pennsylvania.
• Non-profit human service experience highly preferred
• Demonstrated ability to work effectively as part of a team
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must be able to perform CPR and crisis intervention using agency-trained protocols
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication
• Demonstrated (basic, intermediate, advanced) experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred
• (Experience using/knowledge of) Electronic Health Record (EHR) / Electronic Medical Record (EMR)
• Must have current, valid driver's license in state of residence, two (2) years driving experience in the United States, and acceptable driving record

Why You Should Join Elwyn

We are committed as an organization to creating the best workplace experience for our employees and ensuring those that care for our clients are cared for. Elwyn offers a generous benefits package to all employees starting 30 days from the date of hire including health insurance through Aetna as well as free to low-cost dental and vision coverage to employees and their dependents. Employees can also participate in a 403(b) program with a discretionary match contribution from Elwyn. We encourage excellence in the workplace with our "Making A Difference" employee recognition program which offers bonus compensation for those who go above and beyond in the workplace. Elwyn invests in its employees through a generous Tuition Reimbursement Program as well as a master's degree incentive available to all employees working 30 or more hours weekly.

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not intended to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.

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