Merchandising Training Instructor

The Merchandising Training Instructor conducts training for new merchandisers. The primary responsibility for this role is to effectively teach and instruct new employees on the proper way to execute all functions of merchandising. Reviews and implements existing and new content to both new and existing employees. The role requires using effective teaching skills, understanding of merchandising process and technologies, and Heartland safety policies.

• Deliver classroom and in-outlet training for new or existing merchandisers on all aspects of merchandising. Provides training and validates in-outlet expectations, service standards, and functional technical knowledge.
• Monitor employees' progress, documents opportunities, perform evaluations and identify gaps. Provides feedback and additional assistance as needed. Communicate with department managers and leadership on training progress of new employees.
• Execute and implement training best practices. Identify and recommend revisions or updates to current curriculum. Maintain and update learning content in Heartland's learning management system.
• Coordinate scheduling for batch cycle training with Talent Acquisition team. Schedule route coverage for in-market activity as needed throughout the training class duration.
• Review timekeeping records, working with timekeeping authority and merchandising supervisor to ensure accurate payroll.
• Enhance the department and organization by accepting ownership of the responsibilities of the job. Explore opportunities to increase personal value. Be relentless in seeking continuous improvement.

• High School diploma or GED required. A minimum of two years of work experience required. Bachelor's degree preferred.
• One year of training or coaching experience required.
• Prior experience in merchandising of consumer products or retail required.
• Learning management system experience preferred.
• Intermediate computer application and technology skills; knowledge of how to operate a smart phone and/or laptop.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines.