Configuration Specialist (Remote- US Based)

As a Configuration Specialist, you will play a crucial role in setting up and maintaining client software configurations. This is a fully remote, full-time, permanent role that offers significant growth opportunities within the company. You will work with a supportive and independent team that values attention to detail, problem-solving, and self-sufficiency.

• Configure Client Software - Customize software configurations based on detailed client requirements, ensuring accuracy and efficiency.
• Manage and Improve Setups - Oversee configuration updates and enhancements during the first six months of client onboarding.
• Problem-Solve and Support - Address technical issues, collaborating with the Support team to resolve complex challenges.
• Ensure High Quality Standards - Work closely with Solutions Consultants to maintain top-tier configuration quality.
• Adapt to Organizational Changes - Modify configurations to accommodate client mergers, splits, or additional locations while maintaining consistency and compliance.
• Maintain Documentation and Training Materials - Keep detailed records of configurations and provide client training resources when needed.

• Strong problem-solving and analytical skills - The ability to assess situations, make informed decisions, and adapt to challenges.
• Experience in software configuration - Familiarity with software setup and customization to meet client needs.
• Self-sufficiency and attention to detail - Ability to work independently, prioritize tasks, and maintain meticulous accuracy in configuration work.
• Excellent communication and collaboration skills - Comfort working across teams to ensure seamless execution of client requirements.
• Technical proficiency - Ability to quickly learn and navigate software tools (e.g., ticketing systems like Monday.com).
• Education/Experience - A Bachelor's degree or equivalent professional experience in a relevant field.

Excited about this role but don't meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote:$43,000-$47,500 USD per year

Who we are

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

This role will be supporting our Pet-Care vertical solution https://www.togetherwork.com/vertical-solutions/pet-care/