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Manager, Operations - Lexington, KY

Lincare Holdings
United States, Kentucky, Lexington
Feb 20, 2025
This employee is the direct Supervisor of Service Representatives, Health Care Specialists, and Customer Service Representatives.
Job Responsibilities:
* Interview, hire, train, and supervise quality service representatives
* Assist with employee files including the coordination of employee benefits and evaluations for service representatives
* Interact with Medical Professionals in the community
* Implement safety programs which will included maintaining records in compliance with all Federal, State, and Local regulations that apply to DOT and FDA
* Knowledgeable of CIS
* enter and extract information
* Must be able to fill in when staffing is low
* Knowledgeable of Medicare, insurance rules and regulations, community resources, and medical equipment availability
* Responsible for the CHAP effort for the center
* Organize and focus on special programs (i.e. Unit Dose, Care check, and Heartsteps)
* Control inventory, purchasing equipment and supplies through central purchasing function
* Implement cost controls
* Promote effective written/verbal communication
* Ensure the quality and safe delivery of medical equipment to patients
* May perform equipment setups in the patients' homes
* Maintain fleet of leased vehicles, establishing routine preventive maintenance schedule
* Always required to be available to the on-call staff and/or take on-call when required to provide service to patients
* May perform Service Representatives' duties when necessary
* Respond to all Corporate communications
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