Project Manager - Customer Solutions

AMSOIL INC. is seeking a dedicated and experienced Project Manager, Customer Solutions to join our team. This position is responsible for maintaining strong positive relationships with customers through project management, equipment installation services, and ongoing preventative and repair maintenance of lubricant storage solutions. This position allows for a remote work schedule from a home office located in Wisconsin with travel by car or plane up to 60% of the time.

Core Responsibilities:

• Management of Equipment Solutions for AMSOIL Customers (60%)




• Identify and manage vendors for equipment supply options for storage, transfer, and containment of AMSOIL products.
• Project management for customer-related equipment needs, from design support through customer approval.
• Be on-site for all equipment installations, perform installation services where possible, and oversee 3rd party installers as required.
• Manage detailed records of equipment installations.
• Respond to customer needs related to equipment for preventative maintenance, repair, and replacement.
• Perform equipment repairs as required at customer sites.

• Management of 3rd Party Delivery Service Partners (30%)




• Identify 3rd party distribution partners for effective delivery of AMSOIL products to support OEM, Industrial, and Private Label customers.
• Participate in the negotiation of delivery fees and contract agreements.
• Perform periodic on-site inventory audits at stocking distributor locations.
• Facilitate monthly inventory reconciliation activities with all distribution partners.
• Troubleshoot delivery problems and recommend solutions for recurring delivery issues.
• Represent AMSOIL professionally in all partner relationships.

• Continuous Improvement (10%)




• Monitor and optimize customer delivery programs to increase reliability, control costs, and deliver overall improvement in the supply systems.
• Report to division leadership on project status, performance KPIs of partners, and strategies for the future.

Position Requirements:

• Bachelor's degree in an Engineering or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Minimum 3 years of mechanical experience in a manufacturing or field service environment.
• Knowledge of lubricant storage solutions and legal requirements.

• Strong verbal and written communication skills.
• Excellent interpersonal and negotiating skills.
• Ability to present ideas in business-friendly and user-friendly language.
• Proficient in Microsoft Office.
• Understanding of the organization's goals and objectives.
• Highly self-motivated and directed.
• Keen attention to detail.
• Superior analytical, evaluative, and problem-solving abilities.
• Ability to motivate in a team-oriented, collaborative environment.
• Willingness to travel by plane or car as needed (up to 60%).

Other Details:

• Pay Type - Salary
• Pay Range - $82,500 - $107,000

Benefits:

• Paid time off and paid holidays each year
• Employee bonus program
• 401(k) with company match
• Paid life, short-term disability, and long-term disability insurance
• Competitive health benefits
• Health savings account (HSA) and flexible spending account (FSA) options
• Affordable group dental, vision, critical illness, and accident insurance
• Employee discount on product