Customer Service Coordinator / CSC Ortho

Join our team as a day shift, full-time, Ortho Customer Service Coordinator (CSC) in Albuquerque, NM.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Lovelace Westside Hospital provides care to Albuquerque's Westside and Rio Rancho, including a 24-hour emergency department and a wide range of inpatient and outpatient surgical capabilities such as Ear Nose and Throat (ENT), bariatric and orthopedic service lines.

• Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures and regulations to ensure compliance and patient safety.

Job Requirements:

• High School Diploma or GED equivalent/
• Medical Terminology.
• One (1) year of previously related experience.

Preferred Job Requirements:

• Associate's Degree in a related field of study
• Previous medical office experience
• Heart Saver Certified