Assistant Director of Recreation Operations

KU Recreation Services, a department within Student Affairs, provides a campus-wide impact by improving the quality of life for all students, faculty, staff, affiliates, retirees, alumni, spouses, and domestic partners through our fitness and wellness initiatives. KU Recreation Services provides state-of-the-art recreational programs, facilities, and services.

The University of Kansas Recreation Services department seeks an Assistant Director of Recreation Operations to assist with the recreation services operation of the Ambler Student Recreation Fitness Center (ASRFC) highlighting the important work of this office, and essential resources and services available to members of the University community. The work of the Recreation Services Assistant Director of Recreation Operations will directly support recreation services programmatic efforts and initiatives to support its core values of Community, Excellence, Experience, Growth, and Integrity which align directly with two of KU's Institutional Priorities of Healthy and Vibrant Communities and Student Success.

The Assistant Director of Recreation Operations is a full time unclassified, non-exempt position in Recreation Services and will play an essential role in the management and support of Recreation Services core functions including, but not limited to, daily operations of the Ambler Student Recreation Fitness Center and membership services while assisting with special events, facility scheduling and more. This position will report to the Associate Director of Facilities.

The University of Kansas is a major comprehensive research and teaching university, plus a center for learning, scholarship, and creative endeavors. Founded in 1865, the University enrolls 28,000 students and has 2,800 faculty members. KU is the only Kansas Regents University to hold membership in the prestigious Association of American Universities (AAU), a select group of 62 public and private research universities that represent excellence in graduate and professional education and the highest achievements in research internationally. The National Science Foundation and Carnegie Foundation both classify KU as a top research university.

The university is committed to excellence. It fosters a multicultural environment in which the dignity and rights of the individual are respected.

Lawrence Campus:
Considered one of the most beautiful in the nation, KU's central campus occupies 1,000 acres on and around historic Mount Oread in Lawrence, a community of about 100,000 in the forested hills of eastern Kansas. Ten of KU's 13 schools are based here and are internationally recognized research centers and laboratories.

50% - Daily Operations and Student Staffing:

• Oversee the day-to-day operations of the Ambler Student Recreation Fitness Center.
• On call and first contact for the following:
  • Facilities staffing in the evenings, on weekends, and during normal hours of operations.
  • Police matters including theft and video review from security cameras
• Oversee and supervise a staff of approximately 60 students who are responsible for the daily staffing and participant operations at the Ambler Student Recreation Fitness Center.
• Responsible for recruitment, hiring, training, evaluating, scheduling, payroll and discipline of student staff.
• Coordinate open recreation participant discipline.
• Construct, review, and revise participant and facility staff manuals, policies and procedures.
• Responsible for department deposit transactions.
• Oversee the development and maintenance of the annual budget of approximately $150,000.
• Assist with the development, recommendation and coordination of improvement projects.
• Purchase, maintain levels and inventory equipment available for informal recreation checkout, including laundry supplies.

30% - Membership Services:

• Develops and coordinates membership services policies and procedures in accordance with established guidelines
• Responsible for accounts receivable activities for memberships including payments and all forms of communication with members.
• Manage automated email module within recreation software for expiring memberships, locker rentals and other defined services.
• Develop and manage programs to attract new members including materials and presentations
• Reconciles credit card reports
• Construct, review, and revise staff manuals, policies and procedures.
• Manages internal invoices to coordinate with university processes (ie damaged sports equipment)
• Provides weekly/monthly overview reports of numbers and revenue for each type of membership

5% - Assist in the development of the Facility Schedule:

• Assist in creating fall, spring and summer facility schedules.
• Manage priority system for schedule
• Identify and resolve conflicts within the schedule
• Assist with Master Building Schedule

5% - Assist in Special Events:

• Responsible for scheduling staff in coordination with Assistant Director for Outdoor Pursuits and Special Events

5%- Manage Internship Program:

• Contact area colleges and universities and provide them with information about internship possibilities.
• Attend academic classes and present internship information
• Coordinate application process
• Responsible for first round of interviews to make sure applicant is a good fit for Recreation Services
• Direct applicant to area of interest for second round of interviews

5% - Other Duties as Assigned:

• Responsible for updating KU Recreation Services phones at Administrative Office and Welcome Center
• Serve on University committees as assigned.

Current CPR and AED Certification, we will also provide this training/certification.

A complete application will include:

1. Cover letter describing how you meet the required and preferred qualifications.
2. Resume/CV.
3. List of three (3) professional references, with contact information and relationship to candidate

Only complete applications will be considered.

Application review begins Tuesday, March 11, 2025, and will continue until a qualified pool of applicants are identified.

Kendra Ikenberry, kendraikenberry@ku.edu

45,000 - 55,000

Monday - Friday 8am to 5pm

Tuesday March 11, 2025

Monday April 14, 2025