Warehouse + Inventory Manager

Introduction

Festivities is a full-service event decor and rental provider that elevates events with the perfect blend of style and function. We offer event rentals, from tables and chairs to tents and linens, custom draping, decor installation, and in-house floral design. With our delivery and expert installation, we transform visions into reality.

We are looking for a Warehouse and Inventory Manager to join our dynamic team and contribute to our continued success in creating unforgettable events.

This Job

Job Title: Warehouse and Inventory Manager
Reports To: John VanCura
Team/Department: Warehouse and Inventory
Position Type: Full Time
Job Summary

Festivities seeks a dynamic, experienced, and hands-on Warehouse and Inventory Manager to lead our warehouse and inventory team. This role ensures Festivities delivers exceptional event experiences by focusing on managing and motivating our warehouse team, ensuring efficient inventory management, overseeing deliveries and installations, and maintaining vehicles and equipment. We seek an enthusiastic team leader who will actively further company goals and champion the Warehouse and Inventory department. The ideal candidate possesses a strong leadership background, a passion for process improvement, and the ability to earn the trust of a hardworking team while fostering a positive and productive work environment.

Job Schedule

The days and hours of this position may evolve as the individual finds their footing and where the greatest need is. We anticipate typical in-office hours may be Tuesday through Saturday. At this seniority level, availability by phone or email outside of regular hours is expected. Candidates are expected to be available and willing to work during our peak times, which include the month of April, September, the day after Thanksgiving, and the month of December, particularly December 26 - January 2.

Job Functions

Company Leadership:

Act as an enthusiastic, positive team leader, a strong listener, and a true team player willing to do what needs to be done to get the job done.
Serve as a thought leader within the company and champion the Warehouse and Inventory team as a key business driver.
Talent ManagementContinuously recruit, hire, and onboard exceptional new team members to ensure Festivities is fully staffed and prepared to meet growing demand.
Develop and execute comprehensive training programs (with clear documentation) in collaboration with subject matter experts to ensure team members are highly skilled and knowledgeable.
Motivate, mentor, and create a culture of accountability, high-performance standards, and celebration of achievement within the department.
Operational ExcellenceImplement and enforce standard operating procedures (SOPs) across warehouse operations to ensure consistency, efficiency, and quality.
Analyze and refine workflows and processes for optimal productivity, identifying areas for improvement.
Work closely with the General Manager to determine staffing needs, ensuring Festivities has the workforce to handle event volume and sales growth.
Take a "buck stops here" mentality to ensure the team meets the deliverables and standard of excellence on all warehouse and inventory aspects, including warehouse care of goods, driving and delivery, and event production.
Performance Management & MetricsDevelop and track key performance metrics (customer satisfaction, event profitability, employee retention, etc.) to measure the success of the Warehouse and Inventory department.
Analyze data, providing insights for continuous improvement of operations.
Team Leadership & PartnershipEarn the respect and trust of our talented team through a combination of hands-on work ethic, effective delegation, and open communication.
Foster a collaborative partnership with the General Manager, leveraging their customer expertise while actively contributing to a seamless operational flow.
Direct team responsibilities, assign authority, oversee scheduling and utilization.
Maintain a positive, solution-oriented attitude, even under the pressure of time-sensitive events.

Technology Adoption

Become proficient in using our contract management and employee scheduling/communication software, leveraging these tools to streamline operations and improve team communication.

Other:

Additional responsibilities as assigned and as the right candidate grows.

Important Notes

Employment Status & At-Will:

This is an at-will position, meaning either the employee or Festivities may terminate employment at any time, with or without cause, in accordance with applicable laws.

Harassment & Workplace Conduct:

Festivities maintains a respectful, harassment-free workplace. All employees are expected to adhere to company policies, and any concerns will be promptly addressed per state and federal guidelines.
Background Checks & Driving Requirements:

A valid driver's license and clean driving record may be required for job-related travel. Employment is contingent upon passing any necessary background checks.
Compensation

Competitive compensation based on experience.

Benefits

We are proud to offer all employees:

Positive, Fun, and Growth-Oriented Work Environment
Eligibility for safe and sick leave or Paid Time Off, depending as guided by state regulations and position specifics
Flexible schedule
Eligibility to request additional leave on an unpaid basis, with management discretion and approval, depending upon project demands and workloads
Employee discount on Festivities select rental and decor items
Social Security, Unemployment Insurance, and Workers Compensation as required by law
Employer-provided uniform items
Eligibility for future benefits as they are added to the company
Additionally, full-time team members have the benefit of:

Health, Dental, and Vision benefits

Medical Insurance (HealthPartners PPO)
Dental Insurance (HealthPartners PPO)
Vision Insurance (Guardian)
Short-Term Disability
Long-Term Disability
401K (Guideline)
HSA (Gusto Managed)
Life Insurance
Eligibility for company sponsored 401K after 1 year of service

General:

You are a dependable person who shows up on time.
You are a caring person who will treat company inventory and devices with respect.
Comfort with technology and a willingness to learn new systems quickly.
Ability to stand, stoop, and bend at the waist and knees for extended periods.
Ability to adapt to dynamic environments and solve problems proactively.
Ability to lift, push or pull up to 50lbs regularly throughout the shift.
History of building positive relationships with venue partners and facility managers.
Ability to conserve and protect company assets.
Maintain a clear and organized work environment.
Required to stand and walk for extended periods, often 8+ hours per day.
Work involves frequent bending, stooping, twisting, reaching, and kneeling.
Must be able to work both indoors and outdoors in all Minnesota weather conditions year-round (extreme heat, cold, rain, snow).
May be exposed to variable temperatures between indoor and outdoor environments.
Must be able to safely navigate various terrain including stairs, ramps, unpaved surfaces, and uneven ground.
Manual dexterity required for handling delicate decor items and equipment.
May require working at heights on secure ladders or lifts.
Ability to maintain balance while carrying items.
May be exposed to typical event environment elements including but not limited to: dust, pollen, and other airborne particles; various cleaning solutions and materials; variable noise levels; variable lighting conditions.
Excellent communication and interpersonal skills, with the ability to resolve conflicts and foster collaboration.
Detail-oriented with a focus on accuracy and efficiency.

Role Specific:

Minimum 5+ years of leadership experience, demonstrating success in people management, team building, and process improvement.
A track record of hiring, training, and motivating a diverse frontline workforce in physically demanding circumstances.
Excellent communication and interpersonal skills, with the ability to resolve conflicts and foster collaboration.
Able to operate a forklift and box truck.
Able to lift up to 75 lbs.
Strong multi-tasking skills a MUST.
Knowledgeable in computer skills specifically all aspects of Microsoft Office.
Professional verbal and written communication skills.
Handles emergencies calmly and logically, ensuring appropriate communications to involved and required parties.
Possess strong supervision, coaching and production planning skills.
Additional Preferred Qualifications

Experience in the event rental, hospitality, or a related service industry.
Bachelor's degree in Business Administration, Operations Management, or a similar field.