Senior Manager Operations - Amazon Sales (6 Month LTD)

Please note:

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
• Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, eleven paid holidays throughout the calendar year and Service Time Off during milestone years.
• We officially returned to office in a hybrid work environment, working 3 days in office and 2 days remote. The working location of this position is Portland OR.
• Though our teammates hail from all corners of the world, our working language is English.

Purpose:

The Senior Manager Amazon Operations is responsible for managing the orderbook from the order creation in Amazon's system to the delivery of goods (and potentially returns) as well as leading and implementing longer term projects improving processes throughout adidas' operations.

Key Accountabilities:

• Ensure invoice target are reached by monitoring flow of orders from Amazon's system to SAP and escalating order block removal for on time shipping
• Create strategic change throughout the Supply Chain process to drive key performance indicators improvements
• Develop measurements for success, lead test and learn scenarios, and drive actionable insights to optimize our process flow to impact overall On-Time, In Full (OTIF) and customer metrics (i.e. confirmation and out of stock rates)
• Drive sales and margin growth by providing action-oriented analysis throughout the flow of product, including chargeback mitigation and On-Time optimization
• Own all operations-based topics and input to executive-level engagements; customer top-to-tops and internal leadership reviews, providing business proposals, focused on continuous improvement
• Leverage customer relationships as the key partner for operational excellence
• Lead customer catalog seasonal integrity to ensure clean orders
• Drive Wholesale change via process improvements and quarterly share sessions
• Create monthly shipping forecast
• Develop and maintain reports to provide visibility to KAMs and Amazon Senior Sales Director allowing them to manage their part of the business directly with Amazon

Knowledge Skills and Abilities:

• Strategic thought with the capability to synthesize complex processes, while creating innovative solutions towards optimization
• Strong critical thinking, analytical and communication skills
• Creative problem-solving, generating 'win-win' scenarios
• Detail-oriented with the ability to manage multiple priorities under tight and ambiguous timelines
• Ability to make data-driven decision to pivot and drive projects in new directions
• Strong project management experience with experience leading multiple stakeholders
• Ability to work independently or as a group

Qualifications:

• Bachelor's degree or equivalent work experience
• 7-8 years of experience in project management or related field
• Strong interest in operations, process flow and streamlining capabilities
• Ability to navigate a complex and remote stakeholder structure
• Industry-specific experience preferred