Client Project Manager

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Client Project Manager to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!

Are You:

• Well-versed in project management and leadership with the ability to lead with expertise and hold stakeholders accountable

• Capable of Excellent planning, organizational, and time management skills.

• Ability to prioritize and has a sense of urgency to enable milestone completion within targets which is critical to the role's success.

As the Client Project Manager you will drive the implementation of a client setting appropriate expectations and delivering agreed upon results on time and without service interruption, based on expectations set by your leadership. Act as a liaison to ensure deadlines are being completed in a timely and correct manner to meet project delivery date and outcome expectations.

You will demonstrate initiative and a passion for ensuring superior customer service experience to ensure the success of the cross-functional team in servicing the client. This role will involve cross-team coordination including guiding a team of external resources & communication, and process improvement opportunities. In addition, the role requires in-depth project management responsibilities from initiation to closing.

A Day in the Life

Responsible for leading and facilitating the onboarding process as it relates to the technical build of the safety/risk and accident management platforms.

• Work with client and internal stakeholders to create implementation strategy.

• Identify critical milestones and risks; establish timeline; and develop an implementation project plan (including robust task details, task owners, and dependencies).

• Oversee the execution of the implementation plan, holding internal and external stakeholder accountable for deliverables, with a focus on meeting/exceeding cycle time expectations.

• Adjust implementation strategy/approach based on observed results; identify cross functional process linkages and facilitate coordination and improvements.

• Ensure compliance to project deliverables, standard operating procedures, business practices, compliance and/or regulatory requirements.

• Perform call facilitation, follow-up, and validation for task execution; trouble shooting and resolving issues to ensure timely execution.

• Responsible for leading and facilitating the onboarding process as it relates to the technical build of the safety/risk and accident management platforms.

• Work with client and internal stakeholders to create implementation strategy.

• Identify critical milestones and risks; establish timeline; and develop an implementation project plan (including robust task details, task owners, and dependencies).

• Oversee the execution of the implementation plan, holding internal and external stakeholder accountable for deliverables, with a focus on meeting/exceeding cycle time expectations.

• Adjust implementation strategy/approach based on observed results; identify cross functional process linkages and facilitate coordination and improvements.

• Ensure compliance to project deliverables, standard operating procedures, business practices, compliance and/or regulatory requirements.

• Perform call facilitation, follow-up, and validation for task execution; trouble shooting and resolving issues to ensure timely execution.

• Record project progress and provide proactive report-outs to internal and external stakeholders.

• Facilitate collection of all requirements that are to be provided by the business implementation team to ensure successful onboarding. Coordinate with the business implementation team as needed to obtain missing requirements and/or obtain clarification of specific requirements.

• Responsible for the technical onboarding process from start to finish including final review and validation of onboarding to ensure that all customer requirements have been met.

• Understands and mitigates risks and problems before they cause schedule slip.

• Other assigned and required duties

Requirements

• Must have a Bachelor's degree or equivalent business experience, MBA preferred.

• Experience in leasing industry, specifically in financial services, operations or customer service desired.

• Must have Project management experience (3+ years)

• Project Management Professional (PMP)

• Demonstrated change management experience, managing work teams and/or driving cross-functional activities.

• Travel required could be up to 25%

• Strong PC proficiency (including Microsoft Suite including Word, Excel, PowerPoint, and Outlook; and project management software Visio, MS project, Jira.

• Demonstrated prior experience leading/facilitating work with external stakeholders

The hiring base salary range for this position is $75,500 and $103,800. annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data.

What's in it for You
* A culture of innovation, empowerment, decision-making, and accountability
* Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
* Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request.Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.

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