Financial Aid Processing Coordinator-Outside Scholarships, UMKC Office of Financial Aid & Scholarships, 28917

Office of Financial Aid & Scholarships

The Financial Aid Processing Coordinator - Outside Scholarships oversees complex financial aid programs and ensures compliance in each program. This position analyzes, processes, awards, and revises financial aid packages for students including all financial aid programs administered by UMKC. Additionally, this position processes all external scholarships. The coordinator must have excellent process-improvement and documentation skills and have the ability to work effectively as part of a team to meet the needs of a diverse student population.

This is primarily an in-person job, but the combination of a hybrid schedule of in-person and remote work is negotiable after a 6-month training period.

Characteristic Duties

• Awards and administers federal, state, and institutional financial aid programs on behalf of a specific group of student applicants through the financial aid packaging process. Determines amount of aid based on eligibility criteria for each award program, need of students, and funds available.
• Requests, collects, and reviews financial aid documents for accuracy, completeness, and compliance with federal and state financial aid policies to determine student's actual needs and financial aid awards.
• Provides accurate and responsive advising throughout the financial aid process to prospective, new, and current students and their families to ensure exceptional customer service to a diverse community of students.
• Provides students with counseling on available financial aid based upon changes to their academic program, enrollment, and eligibility criteria.
• Maintains and reviews student award packages for compliance and prevention of over-awards. Revises student financial aid packages as needed when additional aid awards are posted.
• Monitors compliance of regulatory guidelines and new regulations as appropriate.
• Maintain complete and accurate records as required for completion of internal and external reporting requirements.
• Manages the outside scholarship process by depositing funds into appropriate accounts, entering awards on student's account, reconciling funds disbursed, and returning excess funds to donors.
• Serves as a member of the Scholarships Processing Team, handling various assigned reports and processes around awarding and administering scholarships, including posting third-party payments and departmental awards.
• Contributes to broad-based management of Financial Aid Office by providing input to office policy and procedure decisions.
• Exercises great attention to detail when completing assignments.
• Maintains student confidentiality in accordance with FERPA regulations.
• Completes assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions.
• Prepares presentations on policy, regulatory, and procedural updates for staff and assists in training on updates and new processes.
• Seeks opportunities to gain knowledge and implement more effective and efficient processes.
• Other duties as assigned by the Assistant Director and/or Associate Director.

The Office of Financial Aid & Scholarships is a primarily front-facing office. Typical hours of operation are Monday-Friday, 8:00 am - 5:00 pm.

This position is eligible for hybrid work-from-home scheduling after 6 months of employment.

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

• Demonstrated knowledge of federal financial aid regulations preferred.
• Experience in handling multiple tasks and a customer service orientation with a commitment to higher education and working with students a plus.
• NASFAA Credentialing and experience with institutional and outside scholarship processes is a plus.

$18.50 - $19.92 per hour commensurate with education, experience, and internal equity.

Applications will be accepted until this position is filled.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.