Sprinkler Technician 2

Sprinkler Technician 2 is responsible for conducting in-depth evaluations of sprinkler systems and their components, complex testing procedures, and proactive maintenance and repairs to ensure the optimal performance and compliance of sprinkler systems.

• Plan and conduct detailed inspection and testing of various sprinkler systems, including fire pumps, wet systems, dry systems, tamper switches, water-flow devices, hydrants and backflows.
• Assist with inspections and testing of fire alarm, special hazard systems, kitchen hoods and preaction systems.
• Properly complete testing reports with noted test results and corresponding deficiencies in timely manner
• Performs routine maintenance and inspects fire extinguisher equipment.
• Utilize advanced troubleshooting techniques to diagnose and repair intricate problems in sprinkler systems.
• Recharge fire extinguishers and replace components that have exceeded their service life.
• Document all service activities, including inspections, testing results, and repairs, according to company procedures.
• Maintain meticulous records of inspections, tests, maintenance activities, and any identified issues.
• Assist experienced technicians in troubleshooting and resolving system malfunctions or deficiencies.
• Determine materials needed for simple repairs and order them.
• Ensure all work is conducted in strict compliance with local, state, and national fire safety codes and regulations.
• Perform fire years internal sprinkler inspectiona and testing
• Adhere to safety protocols, including the use of personal protective equipment (PPE), to maintain a safe working environment.
• Stay updated on industry developments and changes in safety codes and standards.
• Interact professionally with clients, addressing their inquiries and concerns.
• Deliver excellent customer service and maintain positive client relationships.
• Communicate system performance and deficiencies to customers and to account managers for accurate and efficient quoting of recommended repairs.
• Provide guidance and training to clients on the proper use and maintenance of fire alarm systems.
• Respond promptly to service calls and emergency situations to resolve issues and ensure the continuous operation of fire alarm systems.
• Provide exceptional customer service by communicating effectively with clients, addressing their concerns, and maintaining positive relationships.
• Develop and maintain relationships with building owners, building managers, and other customer representatives;
• Maintain truck inventory
• Be on rotation to respond to afterhours service calls as scheduled by supervisor;
• Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from MCDean.
• Read and interpret wiring diagrams, work orders, schematics, blueprints, and specifications.
• Address client inquiries, concerns, and service requests promptly and professionally.
• Provide technical support to junior technicians and collaborate with team members to deliver high-quality service to clients.
• Determine materials needed for complex repairs and order them.
• Respond promptly to service calls, emergencies, and system failures to address issues and restore system functionality.
• Stay updated on industry advancements, regulations, and best practices to ensure compliance and optimize system performance.
• Uphold safety protocols, company policies, and customer service standards to deliver exceptional service and support.
• Perform complete site surveys for potential preventive maintenance inspections and sprinkler system changes/modifications, prepare take off and labor estimation for completion work
• Perform pre-testing and final acceptance testing with Fire Marshal for assigned projects;
• Develop and maintain relationships with building owners, building managers, and other customer representatives;
• Read and interpret wiring diagrams, work orders, schematics, blueprints, and specifications.
• Maintain truck inventory;
• Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from MCDean.
• Ensure compliance with all applicable codes and standards.
• Perform online research, installation manuals, manufacture manuals to determine materials requirements and installation procedures;

Education:

• High School Diploma (required)
• 5 years of relevant experience or 2 years technology degree and 3 years of relevant experience

Certifications:

• NICET II in Inspection and Testing of Water-Based Systems or
• Pass NICET II in Inspection and Testing of Water-Based Systemsexam within 90 days of employment
• State Backflow Certification or obtain within 6 months of employment
• Fire Pump Test Certification or obtain within 1 year of employment

Requirements:

• Ability to obtain US clearance.
• Above average level of attention to detail and professional work ethic.
• Commitment to excellence and a high quality of work.
• Knowledge of NFPA 25, NFPA 13, NEC, Fire Sprinkler System Theory and OSHA Requirements
• Ability to function in a controlled, effective manner under stress.
• Strong desire to continuously increase your skill set and take on more responsibility.
• Above average communication skills with customers, other field personnel, office staff and sub-contractors

Abilities:

• Lift at least 100 pounds at one time and 60 pounds for an extended period.
• Relocate a 12-foot stepladder without assistance.
• Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders.
• Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis.
• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• May use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Apply general rules to specific problems to produce answers that make sense.
• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• See details at close range (within a few feet of the observer).
• Listen to and understand information and ideas presented through spoken words and sentences.