IT (Information Technology) Category Manager

SHIFT:

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We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview

The IT Category Manager / Indirect Category Manager - IT will define and lead the Supply Chain Management engagement, including the creation of Sourcing Plans for all spends on IT Projects and Programs for the business. Lead on the monitoring and reporting of delivery and performance for their nominated supplier contracts with IT Category.

Applicants will need to have demonstrable knowledge and experience in managing complex contract negotiations across IT Category ideally within a Healthcare system. Must be a subject matter expert within IT with experience in negotiating SaaS, Software, Telecommunications, IT Hardware, and IT Consulting Agreements.

What you will do

• Identifies savings opportunities and develops category sourcing plans based on commodity, vendor or strategic initiative, documenting cost savings and process improvement activities.
• Provides strategic guidance for sourcing for the various departments within the hospital.
• Collects and conducts analysis of spend data and other utilization data to identify expense reduction and operational improvement opportunities. Targets high volume/high cost supplies for focused attention and manages the contracting efforts to reduce cost and consumption.
• Leads strategic vendor negotiations on behalf of CHOP
• Works closely with customers throughout the entire strategic sourcing process, including: analysis of current contract information, spend aggregation, identification of potential vendors, interviewing of internal hospital stakeholders, RFx development, RFx analysis, assistance with negotiations, final vendor selection, and identification of savings opportunities.
• Successfully manage simultaneous projects with short timelines and challenging logistics.
• Proactively ensures compliance with CHOP's supplier-diversity objectives relative to contracting, to include ensuring that awarded contracts meet and /or exceed CHOP objectives.
• Monitors vendor performance and end-user satisfaction throughout the term of the contract. Supports Value Analysis (CHOPtimize), Supplier Diversity, and other Supply Chain programs as needed with activities such as market research, cost analyses, and other data and information to assist in the decision making and contracting processes.
• Partners with suppliers and stakeholders to establish and maintain positive business relationships.
• Seeks out new suppliers to engage in business.
• Understands Supply Chain's vision, plus participates in defining goals and objectives and coordinates efforts to achieve goals.
• Provides insight and suggestions for process and communication improvement between Supply Chain stakeholders.
• Validates and documents achieved savings for budgetary purposes.
• Mentors junior staff such as Contract Administrators and Sourcing Analysts in their job responsibilities.
• Knowledge of Contract Law that allows compliance with all hospital, regulatory, and legal guidelines regarding contracting.
• Works collaboratively with all levels of Supply Chain staff.
• Reports progress on a monthly or as requested basis.
• Interfaces with CHOP Legal department, as necessary, to review contracts and proposals.
• Participates in workgroups, forums, and professional societies to include participation in at least one Supply Chain improvement workgroup per year.

Education Qualifications

• Bachelor's Degree Required
• Master's Degree Preferred

Experience Qualifications

• At least seven (7) years related experience Preferred
• At least five (5) years related experience Required

Skills and Abilities

• Skills / experience in:
• Contract administration
• Customer and supplier relationship management
• Proven project management skills with small to medium sized projects (3-10 people).
• Moderate to advanced proficiency with Excel, PowerPoint, data analysis, business case development, ERP systems.
• Contracting / Supply Chain
• Strong understanding of commodity contracting, including the full contracting lifecycle, contract language, terms and conditions.
• Proactively collaborates with stakeholders and/or key internal customers on a regularly scheduled basis to review spend analysis and develop initiatives. Acts as a liaison to assist stakeholders reach business objectives.
• Incorporates key cost drivers (price, product, process), supplier, market, and technology profiles, vendor rationalization, contract penetration status, spend optimization and strategies for addressing spend in category plans. Considers patient safety and outcomes in decision making processes.
• Leads negotiations with business partners.
• Understands and interprets financial analysis such as contract cost impact statement and pricing comparison.
• Proactively analyzes spend data to determine new areas for contracting or to enhance current contracts.
• Strong project management and process improvement skills; Leads workgroups, creates work plans, deliverables, savings estimates and desired outcomes for initiatives with targeted due dates.
• Sets priorities based on customer input, savings potential, and organizational readiness.
• Reports progress on a monthly or as requested basis.
• Analytical Skills
• Ability to analyze and interpret qualitative data.
• Keen ability to compile data and evaluate data and improve processes.
• Ability to manage multiple projects, with different deadlines, simultaneously.
• Strong written, verbal and presentation skills.
• Quick learner, Inquisitive and motivated individual.
• Other
• Strong leadership and collaboration skills with the ability to build effective relationships and influence peers and key stakeholders.
• Communicates and influences effectively, with the ability to motivate and influence others inside and outside of Supply Chain.
• Experience in managing multiple sourcing projects.
• Skilled problem solver.
• Mature leadership skills; can lead inter-department teams and external stakeholder project teams.
• Robust understanding of contracting, project management and process improvement practices.
• Should understand audit and controls processes.
• Ability to mentor and develop subordinates.
• Experience working in a healthcare provider environment or with medical products.
• Must be detail, action, and results oriented. Must demonstrate mature judgment in managing responsibilities.

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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