Data Scientist - MSO Access Architecture

Job Summary

The Data Scientist will work with a team of MSO Access Architects, and be responsible for collecting key network and device data, performing in-depth data analysis, identifying access network behaviors and trends, visualizing the results, presenting the results to key stakeholders, and making recommendations. The Data Scientist will analyze the impact of key performance metrics on customer Quality of Experience. The Data Scientist will also use programming skills to interface with broadband access equipment and test equipment, and develop automation software and scripts to enable end-to-end test automation, data collection, and data processing.

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

The successful candidate will possess:

• An understanding of DOCSIS, LLD/L4S, IP network and TCP/IP
• An understanding of network performance metrics
• Experience with code management systems and processes including Git
• The ability to create data visualizations to communicate key points

BE PART OF THE CONNECTION

As a Data Scientist on THIS team you will be responsible for developing data-driven solutions to Charter's business problems. Utilizes analytical, statistical, and programming skills to clean, aggregate, and analyze large data sets and interpret results. This position requires a strong command of statistical techniques and machine learning algorithms, as well as a demonstrated practical ability to determine where to invest time, synthesize actionable findings across diverse assignments, and present findings to audiences with diverse agendas and varying levels of technical expertise.

WHAT OUR DATA SCIENTISTS ENJOY MOST

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Participate in the execution of the complete analytics life-cycle for problem solving, including: requirements gathering, problem formulation, data grooming, data exploration, model prototyping, model validation, and algorithm productionalization.
• Leverage knowledge in analytical and statistical algorithms to help stakeholders explore methods to improve their business.
• Partner on the design and implementation of statistical data quality procedures for existing and new data sources.
• Communicate complex data science solutions, concepts, and analyses in a clear and effective manner to team members and business leaders.
• Establish links across existing data sources and find new, interesting data correlations.
• Present data insights and recommendations to key stakeholders.
• Achieve defined project goals within deadlines; proactively communicate status and escalate issues as needed.
• Ensure testing and validation are components of all analytics solutions.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • Data Analytics - 3+ years, Programming experience - 2+ years
• Education:
  • Bachelor's degree in computer science, statistics, operations research and/or equivalent combination of education and experience
• Skills:
  • Effective communication, verbal and written, relationship management, and customer service skills with a focus on working effectively in a team environment
  • Experience with analytical and statistical software
  • Experience using a data science toolkit such as Python or R
  • Comprehensive level SQL skills
  • Demonstrated effective analytical and problem solving skills with attention to detail and data accuracy
  • In-depth knowledge of core computer science principles including algorithms, data structures, and design methodologies
  • Prior exposure to cloud-based infrastructures
  • Experience with big data tools such as Spark and Hive
• Abilities:
  • Ability to read, write and speak the English language
  • Ability to work with minimum supervision
  • Ability to perform in-depth and independent research and analysis
  • Ability to maintain confidentiality and appropriately handle sensitive information
• Travel Ability:
  • Office environment
  • Travel as required (10%)
• Schedule:
• Full time
• Preferred Qualifications:
  • An understanding of Passive Optical Network PON) architectures.
  • An understanding of performance metrics for WiFi.
  • Software development experience skills with Linux in embedded systems.
  • Shell scripting

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life
  

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