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Special Events Representative - MGM Springfield

MGM Resorts International
$15.45 / hr
United States, Massachusetts, Springfield
Apr 06, 2025
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Special Events Representative plays a crucial role in organizing and facilitating various gaming events, including slot and table tournaments, while also managing VIP ticketing to ensure a seamless experience for participants and guests. STARTING PAY: $15.45 per hour THE DAY-TO-DAY: To assist the Slot Marketing Department and Casino Special Events Department effectively, focus on providing exceptional customer service by ensuring seamless tournament organization and guest communication. Engage participants with personalized assistance, quickly address any inquiries or concerns, and maintain a welcoming atmosphere throughout the events. Collaborate closely with the marketing team to promote the tournaments, create engaging signage, and utilize feedback from players to enhance future events. Emphasizing a positive and vibrant experience will not only enhance player satisfaction but also encourage repeat participation in future tournaments. Complete special projects as requested by management * THE IDEAL CANDIDATE: Knowledge of guest service needs Able to effectively communicate in English, in both written and verbal forms Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts Can work varied shifts, to include weekends and holidays Must be at least 18 years of age or older. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally. Free meals in our employee dining room. Free parking on and off shift. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. FULL JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16054 Are you ready to JOIN THE SHOW? Apply today!