IT Manager

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday-Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. You will be a key technology leader for 300,000+ students and 10,000 employees, across 5 institutions and 27 campus locations. As the Manager, IT, you will be responsible for overseeing the IT department and ensuring the efficient and effective operation of our technology landscape. You will lead a team of IT professionals, manage IT product lifecycle, manage projects, and provide strategic guidance to align our technology initiatives with the overall business goals. Responsibilities typically include supervising a small team or specific IT sub-functions. They report to senior-level managers or directors. Career ladder for IT managers typically involves progression to Senior IT manager, overseeing broader responsibilities.

• People/Talent leadership: Responsible for overseeing multiple teams, departments, or functions within an organization. This may include managing multiple projects, budgets, and resources across various areas of IT. Attracts, hires and builds high-performing teams, empowers people and rewards results; achieves results through clearly articulated goals, discernment, priorities and a belief in the positive intentions of our employees. Takes an active role in developing talent. Builds and enables a highly engaged, high performing team. Strong communicator.
• Lead, motivate, and inspire a team of IT professionals, including hiring, training, and performance management.
• Foster a collaborative and innovative work environment that encourages teamwork and knowledge sharing.
• Provide guidance, coaching, and mentorship to team members to support their professional growth
• Operational leadership: Demonstrates organizational agility and an ability to build a high performance culture e which models the willingness, leadership, and courage to challenge the status quo; fosters creativity; problem solves/acts quickly to activate change, innovation and resilience. Delivers a highly stable, robust environment for Adtalem and enables our business. Thinks "human first" in operational experiences delivered. Shows discipline of execution and delivery. Oversee the day-to-day operations of the assigned IT sub-function, ensuring the stability, security, and reliability of the technology stack, capability and/or product.
• Develop and implement IT policies, procedures, and standards to ensure compliance with industry best practices and regulatory requirements.
• Monitor system performance, identify areas for improvement, and implement necessary changes to optimize IT operations.
• Manage IT budgets, track expenses, and manage resource allocations.
• Develop and manage the IT department's budget, ensuring optimal allocation of resources to support strategic initiatives and operational needs.
• Identify cost-saving opportunities, negotiate vendor contracts, and evaluate the effectiveness of IT investments.
• Optimize resource utilization, including staffing, outsourcing, and vendor management
• Financial leadership: Understands the organization's financial processes. Prepares, justifies and administers her/his budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost benefit thinking to (re)set priorities. Focuses on value creation for Adtalem - this includes IT centric cost management and business results. Drives a fiscal disciplined behavior in her/his organization. Thinks long term and short term while managing finance and value creation.
• Technical leadership: Demonstrates breadth and depth of professional/technical skills and capabilities required for position; shares knowledge; sets or contributes to the organization's direction within an area of expertise. Leads to drive value for Adtalem through technology. Influences with fluency on technology related change.
• Develop and implement a strategic technology and/or IT operational roadmap aligned with the organization's business objectives.
• Evaluate emerging technologies, trends, and industry developments to identify opportunities for innovation and competitive advantage
• Provide recommendations on technology investments, upgrades, and enhancements to support business growth and efficiency.
• Stay abreast of security threats and implement measures to safeguard data and systems.
• Strategic Leadership: They collaborate with executive management and other senior leaders to align IT initiatives with business objectives. Demonstrates the process of using well considered tactics to establish/communicate a vision for an organization or one of its parts. Fluently thinks between needs for today, while planning for the near and far future. Understand the competitive landscape, industry directions. Aligns with Adtalem IT & Digital strategy, builds their own game plan, communicates and delivers on the strategy.
• Collaborate with business leaders and departments to understand their technology needs and align IT initiatives accordingly.
• Communicate IT strategies, projects, and progress to stakeholders at various levels of the organization.
• Build and maintain relationships with external vendors, service providers, and technology partners.
• Performs other duties as assigned
• Complies with all policies and standards

• Bachelor's Degree in Computer Science, Information Technology, or a related field. Required or
• equivalent industry experience Required and
• Master's Degree Preferred
• Two (2) plusyears Proven experience in leading teams, including IT leadership and project management. Required or
• Proven hands on experience in related field at senior individual contributor level Required
• Experience managing large projects, creating and defining complex operational processes and procedures. Required
• Strong technical knowledge and understanding of IT infrastructure, systems, products and software applications.
• Familiarity with industry best practices, standards, and regulations related to IT operations and security.
• Excellent problem-solving and analytical skills, with the ability to make sound decisions under pressure.
• Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70,696.34 and $127,957.05. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem's Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation