Product Analyst

Who We Are:

LeadsOnline provides crime-solving technology to law enforcement agencies across the globe. The company's suite of investigative solutions includes data, analysis and ballistic identification tools that help solve a range of cases-from missing property and people to gun crimes and other violent offenses. Founded in 2000, LeadsOnline now serves approximately 5,500 U.S. law enforcement agencies and public safety organizations in more than 80 countries. From the crime scene to the courtroom, our innovations are designed to enhance investigative capabilities, improve case outcomes, and streamline operations to ensure justice can be delivered. LeadsOnline is headquartered in Plano, Texas, and Montreal, Quebec, Canada.

Join Our Growing Team as Product Analyst!

We are seeking a dynamic and analytical Product Analyst with 1-3 years of experience to join our Intel product team. The ideal candidate will have experience working in an Agile development environment and will collaborate closely with product managers, developers, and other stakeholders to drive the success of our software products. You will play a crucial role in analyzing market trends, gathering and interpreting data, and providing insights to enhance our product offerings.

Key Responsibilities:

Market Research: Conduct thorough market research to understand customer needs, market trends, and competitive landscape.

Data Analysis: Analyze product performance data to provide actionable insights and recommendations.

Requirement Gathering: Collaborate with product managers and stakeholders to gather and document product requirements.

Agile Development: Participate actively in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.

User Stories: Write clear and concise user stories and acceptance criteria.

Performance Tracking: Monitor and report on product performance metrics to identify areas for improvement.

Customer Feedback: Gather and analyze customer feedback to inform product decisions.

Product Roadmap: Assist in the development and maintenance of the product roadmap.

Documentation: Maintain comprehensive documentation related to product features, enhancements, and user stories.

This might be you if you have SOME of the following:

1-3 years of experience as a Product Analyst or in a similar role.

Proven experience working in an Agile environment.

Have an obsession for diving deep to help find the RIGHT solution for our investigators.

Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.

Excellent written and verbal communication skills. Our product team works across the entire organization so speaking in small and large groups are commonplace.

Familiarity with data analysis tools (e.g., Excel) and product management tools (e.g., Jira, Confluence).

Experience working closely with product managers, developers, and other stakeholders.

Why You'll Love It Here:

Be Part of Something Big: You'll have the opportunity to contribute to a growing company, making your mark in a role that directly impacts our future by embracing ownership.

Supportive Team Culture: We're all about collaboration, innovation, and celebrating wins-big or small-by valuing people and their contributions.

Growth Opportunities: As we grow, so do you. This role has room for development, leadership, and new challenges, driven by energy and enthusiasm.

Make a Difference: We are a company with a great mission. We help law enforcement investigators advance more cases faster. Your work will matter. You'll play a critical role in ensuring we operate smoothly and ethically as we scale, consistent with our vision of providing the best products and services to the law enforcement community, embodying our value of service.

Ready to take your legal career to the next level? Let's talk!

What You Can Expect From Us:

At LeadsOnline, we serve with energy, diligence, and persistence. We believe the work we do makes a difference in the lives of our users, the communities they protect, and the victims they serve. We value Service, Ownership, Energy, and People, and we foster a culture that empowers our team to make an impact.

Our Values:

• Service: We believe in providing a humble, joyful, excellent, and selfless service.
• Ownership: We take full responsibility for our actions, always seeking better ways and acting decisively to ensure success for our team and clients.
• Energy: We believe in contagious optimism, a strong sense of purpose, and life and light.
• People: We prioritize people over things, fostering a supportive, collaborative environment where individual talents and teamwork are celebrated.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid maternity leave.
• Paid paternity leave.
• Disability insurance
• Robust PTO package

LeadsOnline is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.

• 6900 Dallas Pkwy, Plano, TX 75024, USA