Full Time Store Manager, Plymouth, IN

Store Manager - The Salvation Army Thrift Store

About Us

The Salvation Army is an international movement and an evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.

Job Overview

Join our team in "Doing the Most Good" as a Store Manager. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.

Pay Rate: $22 per hour

Status: Full Time, 40 Hours per Week

Key Responsibilities

Leadership & Staff Management

• Recruit, train, and supervise store staff

• Manage scheduling and payroll processing

• Implement company policies and practices in employee relations

Store Operations

• Develop and implement strategies to meet production and sales goals

• Oversee donation processes, product sorting, pricing, and presentation

• Manage store maintenance, safety, and appearance

• Ensure compliance with OSHA and Salvation Army safety policies

Customer Experience

• Create an enjoyable shopping environment

• Develop customer retention plans

• Set an example for positive customer interactions

Financial Management

• Oversee cash handling procedures and daily deposits

• Work within budget parameters

• Manage inventory tracking for designated product lines

Communication & Reporting

• Maintain open communication with Regional Manager and Department Heads

• Provide daily reports on store production and sales

• Address customer complaints and provide education about the program

Supervisory Responsibility

• In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff

• Train and supervise the store staff

• In collaboration with the Regional Manager, provide direct reports with a personnel review

• Review and approve time and attendance for store personnel using the current payroll system

• Check time logs regularly, following all current regulations and trainings