Program Management - Senior Lead

salesforce.com, inc.
United States, California, San Francisco
1 Market Street (Show on map)
Mar 07, 2025
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Trust is the #1 company value at Salesforce. It's not just words or a slogan: it's part of the beating heart of the company that everyone contributes to every day. We define trust as security, availability, and performance. Delivering new capabilities is one thing, but we must do so while protecting and earning our customer's trust. Technical Program Managers (TPMs) play a critical role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs oversee programs through from beginning to end, partnering with their engineering leads to set the framing for successful programs, and ensuring a better workflow and more effective communication. They work closely with executives and key company stakeholders to drive critical programs and activities across the company. Technical Program Managers will drive a multi-year effort to lead large-scale program(s) to evolve the Hyperforce architecture to meet scalability, availability, and trust requirements, We are seeking an individual that is passionate about security and compliance, a creative problem solver and a change agent who seeks out roadblocks or tough organizational issues, views them as an opportunity and drives resolution.Responsibilities: Take ownership and accountability of technical program planning and delivery for programs in Identity and Access, Data Security, Network Security, Technical Resilience, Cloud Security and other Security Domains, using demonstrated strong analytical and technical skills. Develop trusted relationships with key technology and functional stakeholders to drive focus on the strategic program objectives and optimize delivery. This includes supporting and holding resources accountable for their responsibilities within the program. Partner with risk management and internal audit teams to deliver tools that meet compliance requirements. Drive requirements, planning and implementation that builds compliance into our processes and tools from the start. Utilize agile methodologies and product development lifecycle to successfully partner with product and engineering organizations. Collaborate with senior managers and engineers to architect and develop the best technical and operational design and approach, delivering value quickly to customers. Initiate programs and create alignment on program planning. Bring teams together to define the business objectives, program structures, and cross-functional support necessary to succeed. Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership. Lead regular review meetings with key stakeholders. Provide transparent updates, help drive key decisions, pro-actively remove obstacles, manage dependencies across teams, identify risks and address key program issues. Provide regular visibility to program status (key decisions, dependencies, issues, risks, metrics, etc.) through status reporting to all stakeholders. Ensure data is collected to appropriately inform decision-making for mitigating risks and resolving issues. Utilize internal tools and agile mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation, and learning; promotes continuous improvement. Drive for clarity to keep teams moving forward, ensure business objectives are met and each program delivers on its commitments. Be a thought leader within the organization, someone who can help advance our security strategy globally and challenge others to move beyond the current state. Pursue continuous growth through professional development and proactively seeking and adopting constructive feedback. Minimum qualifications: Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent) 6+ years of experience working in the field of computer security and risk management or 8+ years of enterprise software/technical program management experience at an enterprise technology company. Knowledge and experience with risk and compliance management. Knowledge and be willing to learn relevant security technologies, have understanding of Zero Trust mindset. Outstanding record of complex program management with a record of success in achieving key business outcomes. Prior experience managing programs in security domains. Demonstrated use of professional, repeatable methodology for initiation, work breakdown, scheduling, reporting, risk and change management Skilled in risk management. Can perform business and project risk analysis to make complex business/risk trade-off recommendations and decisions Preferred qualifications: Project Management Certification - PMP Agile Certification Ability to understand a wide array of technical subjects and technologies relevant to the program Demonstrated passion for understanding ambiguous, sophisticated problems and driving high-quality, innovative, and robust technical solutions Experience with creating detailed reporting and dashboards Experience working with large data sets to drive changes in long term trends Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $162,600 to $223,700. For California-based roles, the base salary hiring range for this position is $177,600 to $244,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.