Associate Technical Support Engineer Co-Op

Associate Technical Support Engineer Co-Op

Compensation: $22.00 Hourly

Duration: 15 weeks (May 12 - August 22)

Location: You will have the flexibility to work fully remote from anywhere across the United States.

**To be eligible for our Co-Op program, you must be currently enrolled in a 4-year Bachelor's degree. Ideal candidate is a Junior graduating in Spring 2026 or a Senior graduating in Fall 2025.**

Now is the time to bring your expertise to an Associate Technical Support Engineer Co-Op role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand.

As an Associate Technical Support Engineer Co-Op with Insight, you will

* Provides first level product support and remediation of incidents in the client's environments.
* Provides support to Engineers who handle daily operational management of client's hardware and software configurations.
* Applies systems analysis techniques and procedures to determine hardware, software, and system functional specifications, including consulting with users.
* Maintains advanced software configurations and recommends new applications and equipment, including updates and patches and computer infrastructure components.
* Executes performance analysis of client environments and remediation tasks based on industry best practices. Implements formal written summary and action plans along with root cause analysis reports for client's management.

* Formulates, provides, and maintains advanced documentation for various critical business computing technologies including diagrams, configuration settings, usage policies, and operating practice.
* Performs all other duties as assigned.
* Provides Level 2 and 3 break/fix support for various clients and performs remote management tasks for managed services clients.

What we look for in an Associate Technical Support Engineer Co-Op:
* Pursuing BS in Data Analytics, or Computer Science (this role is not programming focused).
* Excellent verbal and written communication skills.
* Ability to communicate across different levels of business.
* Proficient in Microsoft Office Suite.
* Excellent ability to analyze information and think systematically.

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20on Fortune's World'sBest Workplaces list
• 14,000+ engaged teammates
• $1.4M+ total charitable contributions in 2023 by Insight globally

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.