Technical Services Internship, Summer 2025

Tyler Technologies
United States, Georgia, Lawrenceville
2530 Sever Road Northwest (Show on map)
Mar 10, 2025
Technical Services Internship, Summer 2025 Apply Online Tyler Technologies is looking for Technical Services Interns to join our team this summer! The Technical Services Intern will experience the day-to-day activities for supporting clients of a high-tech software company. This person will be a valuable resource assisting corporate IT and/or hosting teams with closing IT support tickets, assisting with software installations, installing 'proof-of-concept' test environments for internal testing and training, adding to our documentation library and managing special projects. To ensure that this is a well-rounded, real-world experience, the intern will receive guidance from senior team members, the IT Manager, and will participate in team meetings. Work with our solutions that enable new businesses to safely build, open their doors, and stay in compliance. Our solutions facilitate community development, business management regulation, and code compliance while supporting fire prevention and structural safety. Location Lawrenceville, Georgia Travel 0-5% Responsibilities Assist staff with closing customer IT support tickets for our clients Assist in developing time efficiency processes and tools Assist with installing software Prepare and/or modify system and process documentation Research and implement various sand-box environments for testing, training, and troubleshooting Resolve server and software configuration issues in a team environment Take inbound support requests from internal and external clients Qualifications Basic knowledge of server hardware (including web servers) and network configurations Basic knowledge of Microsoft server operating systems (Windows Server 2008/2012, SQL Server 2008/2012) Basic knowledge of Windows Active Directory Services Basic knowledge of writing SQL queries Strong customer service skills Great Place to Work & Grow Your Career Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades. Apply Online Requisition Number:2025-6492 Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.