Administrative Analyst IV

Administrative Analyst IV

Work Location: Washington, DC

Kwaan Tech is seeking highly qualified administrative professionals to join our team in support of the Department of State.

Core Duties:

• Efficiently transfers application data into the ASIV unit's web-based case management system, including accurately transcribing names, application dates, and employment information for adjudication by unit case workers, achieving a processing rate of at least 30 cases per day when core work responsibility is only case data entry
• Identifies data entry errors and discrepancies; recommends corrections and takes remedial action when possible
• Analyzes applications for evidence of previous participation in the SIV program, or previous denial from participation and flags such prior participation and reasons for denial
• Mentors and provides regular feedback for new employees working only on data entry cases
• Uses Microsoft Outlook to monitor a shared office inbox, appropriately flagging messages for further action by ASIV unit personnel. Sends document verification requests by email to employers, achieving a processing rate of at least 10 cases per day when core work responsibility is only verifications. Reviews and analyzes responses received to ensure accuracy and completeness. Follow up as needed
• Validates employer data by verifying points of contact, email addresses, and phone numbers. Updates ASIV's web-based case management system and Microsoft Access with up-to-date information
• Assists with the on-boarding procedures for new and/or temporary project employees
• Finds ways to successfully streamlined processes for a more efficient program office
• Generates weekly statistics, spreadsheets, and various reports
• Provides cultural analysis and strategic support
• Other duties as assigned