Incubation Strategy Specialist

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

About Salesforce AI Research

Salesforce AI Research advances AI technology that paves the path for new research directions for the scientific community; innovative Salesforce products, and applications with a positive impact on society. Our team of researchers, engineers, and product managers drive enterprise AI transformation through foundational research, customer incubation, and product innovation. We empower humans and agents to drive customer success together using trusted and responsible AI.

What are we looking for?

We are seeking for an Incubation Strategy Specialist who will bridge between our customers' challenges, cutting-edge AI research topics, and product roadmap to produce future vision narratives for our customers. This role will work closely with our research managers to understand the future capabilities; our product managers, to find the right gaps in our product where innovation can push it forward; and directly with our customers to inspire and partner with them to bring the collective vision to life. This role requires a strong background in user experience design, narrative creation, and an affinity to emerging technologies.

Your Impact/Responsibilities:

• Human-Centered Design: using a deep understanding of HCD methodologies and design thinking, you'll conduct discovery with our customers, as well as with our internal stakeholders to identify end-user needs and come up with innovative solutions.

• Narrative & Storytelling: Create end-to-end narratives that bring to life a vision and a north-star that will be used to communicate the value and solution.

• Creative Execution: Develop screens and visuals that tell the narrative using tools such as Figma, Adobe Creative Suite, and AI-powered applications.

• User Experience Design: Create storyboards, screens, and other design elements to convey the user experience while tying it to the user and business needs

• Vision Demos and PoCs: Work closely with product managers, engineers, and researchers to bring demos and proof-of-concepts to life in the AI Research environment, as web, mobile, and future-ui applications/modalities

• Customer-facing presentations: Meet with executive customers and internal stakeholders to deliver high-impact presentations that will convey the vision

• Strategic Planning: Work across teams and disciplines to identify and align on research areas, product fit and strategic customers to best align with the incubation priorities

Minimum Requirements:

• Bachelor's Degree or equivalent experience

• 5+ years of experience in fields related to design & user experience

• Impeccable eye for design and sense for storytelling

• Excellent verbal, presentation, and written communication skills

• High proficiency in design and presentation applications (Figma, Adobe Suite, Google Slides, Keynote, etc.)

• Comfortable working in ambiguity and in a fast-paced environment

Desirable:

• Experience with Agentforce and AI technologies.

• Good understanding of Salesforce products and Enterprise use cases

• Experience creating Salesforce applications and/or demos

• Curiosity to leverage AI-powered tools (Stable Diffusion, ComfyUI, generative image/video/sound tools, etc.)

• Big plus for having front-end development (HTML, CSS, JavaScript)

• Big plus for having motion / animation skills (Aftereffects, Motion, etc.)

• Proven track record of delivering high impact visions

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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.