Strategy Program Manager

Overview

To direct activities designed to increase business through the implementation of innovative strategies. Partner with key stakeholders and owners to develop products and services that support delivering cutting edge products and services to our members. Leverage competitive intelligence to understand business gaps and opportunities. Present strategies, innovative direction possibilities to executive leadership.
Utilize quantitative and qualitative member data and feedback to drive innovative solutions in support of the member experience. Ensure the design and implementation of new solutions are properly aligned to meet strategic initiatives. Serve as a consultant and advisor to executives regarding the development and execution of the overall strategy roadmap.

Responsibilities

* Lead innovation and strategy efforts by leveraging industry best practices, partnership support, and the member's point-of- view to drive a culture of continuous member experience improvement
* Define desirable, viable, and sustainable solutions that addresses member needs, while supporting development throughout product life cycle
* Work with internal stakeholders to provide insight into analysis of competitor and market trends; evaluate findings and data to determine action necessary to drive or improve performance standards
* Develop metrics, monitor key performance indicators to identify opportunities for product/program enhancement and increased market penetration.
* Determine feasibility of implementing new partnerships/business ideas by identifying potential risks and other impacts on business growth and development of strategic plans, initiatives and goals
* Serve as a trusted advisor to leadership at all levels within the business unit; help establish the strategic plan as well as regularly review gaps in strategic goals and initiatives
* Contribute to a culture of collaboration by identifying opportunities for teams to work together across initiatives and across business lines by communicating knowledge and strategy initiatives to business units
* Conduct internal and external analysis to identify potential opportunities to aid in strategic decision making
* Maintain thorough knowledge of industry trends and best practices to support strategic initiatives
* In collaboration with business owners, identify value drivers, synthesize findings, prepare presentations, and make recommendations to improve strategies and processes
* Direct, lead and support teams by developing and coordinating work plans, schedules, milestones, deliverables, and training for strategic planning events and initiatives
* Lead business needs/impact assessments and align with strategy objectives
* Identify, escalate and/or resolve issues as appropriate
* Lead, guide, and mentor lower-level team members
* Prepare, provide, and present strategy status reports to management and executive leadership
* Maintain and archive strategy documentation
* Perform other duties as assigned

Qualifications

* Advanced knowledge of financial industry trends, products and services, technology, and regulations
* Advanced skill using innovative thinking to solve problems and facilitate the decision-making process
* Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
* Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships
* Advanced skill leading and guiding multi-functional teams to ensure timely and accurate outcomes
* Significant experience in business case development for cross-organizational initiatives
* Advanced skill influencing and building consensus with business partners
* Bachelor's degree in Business Administration, Economics, Finance, Information Technology or related field, or the equivalent combination of education, training, and experience
* Extensive experience as a strategy practitioner well versed in theory and tools of strategy formulation as well as practical implementation of strategy within a complex organization
* Extensive experience in implementing strategic initiatives to support organizational objectives
* Extensive experience in presenting findings, conclusions, and strategic roadmaps clearly and concisely to stakeholders, management, and executive leadership
* Extensive experience in demonstrating thought-leadership, initiative taking, decision-making and creativity in solving business problems
* Expert skill leading with diplomacy and tact while maintaining appropriate assertiveness and persistence as well as influencing and building consensus with business partners
* Extensive experience in leading collaborative work teams
* Extensive experience in managing multiple priorities independently and/or in a team environment
* Expert skill in being adaptive/flexible; acquire, recognize and apply new information
* Expert organizational, planning and time management skills
* Significant experience in delivering presentations to virtual and in person teams
* Extensive experience in leading, guiding, and mentoring others
* Expert problem solving, collaboration, critical thinking, team building, and presentation skills
* Expert verbal, interpersonal and written communication skills
* Significant experience in working with all levels of staff, management, and vendors
* Expert skill in the use of MS Office Products (e.g., Excel, Word, PowerPoint, SharePoint, etc.)

Desired Qualification(s)

• Master's degree in Business Administration, Economics, Finance, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

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