Unit Computing Specialist

Rutgers University

United States, New Jersey, New Brunswick

Mar 12, 2025

Position Details

Position Information

Recruitment/Posting Title	Unit Computing Specialist
Job Category	Staff & Executive - Information Technology
Department	Office for Research
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Unit Computing Specialist for the Office for Research. As part of the Office for Research, this position is responsible for the setup, configuration, integration of technologies, and support of laptops, printers, desktop and related equipment (hardware and software) and other similar computational, network and data systems. The Office for Research's mission is to support the research, scholarship, and creative endeavors of all Rutgers faculty. The Office accomplishes its mission by convening with academic and research leaders, providing integrated, user-focused resources, services, and tools, and partnering with faculty. Among the key duties of this position are the following: Provides support for ongoing user support projects which entail the identification, implementation, recommendation, and adoption of new technologies. Provides support for software applications to more than 300 OfR end users, including diagnosing and resolving application related issues. Provides end user support for OfR users, such as ordering, configuring, deploying and maintaining laptops, desktops, tablets, printers and mobile devices including iPhones. Uses active directory, desktop configuration management tools and antivirus endpoint consoles to control and distribute configurations and maintain computers.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement
FLSA	Nonexempt
Grade	04
Position Salary
Annual Minimum Salary	68706.00
Annual Mid Range Salary	86914.00
Annual Maximum Salary	105121.00
Standard Hours	37.50
Union Description	Admin Assembly (MPSC)
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	A bachelor's degree or an equivalent combination of education and/or relevant work experience that demonstrates competency in computer support.
Certifications/Licenses	Use of personal vehicle in order to travel for business demands; a valid driver's license would be required for this position.
Required Knowledge, Skills, and Abilities	Excellent communication skills, time management and organizational skills. Ability to work in a fast-paced, customer service-oriented environment, and ability to handle stressful situations under pressure. Must be capable of moving computers, printers and other computer equipment. Valid driver's license required.
Preferred Qualifications	Two years of relevant experience performing user support for laptops, desktops and mobile devices. Working experience across multiple hardware and software platforms. Knowledge of university computing environments and helpdesk experience. Solid understanding of networking principles, OSI model, and networking tools such as ping, pathping, nslookup, tracert, etc. Experience with Intune, KACE, Cisco Secure Endpoint, Active Directory, Group policy, and performing network administration for DHCP, DNS, VLANs and Windows Servers. RedHat Linux and Windows 2022 server administration experience. Experience working with Synology devices, NAS, file shares, SharePoint, box administration, Veeam, and server backups. Experience performing configuration management with KACE and/or SCCM or similar tool. CompTia A+ and Network+ certifications.
Equipment Utilized	Laptops, desktops, mobile devices, printers and servers. Microsoft Office Suite (Excel, Word, PowerPoint, etc), KACE, WebEx, Zoom, SharePoint, Box, and delegated administration tools.
Physical Demands and Work Environment
Special Conditions	Must be able to climb ladders, lift 50 pounds, and crawl under desks. Travels to multiple campuses/offices as needed, valid driver's license required. Clean Driving Record.

Posting Details

Posting Number	25ST0551
Posting Open Date	03/12/2025
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Off Campus
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement