Premium Operations Manager - Group Insurance - Remote

Symetra has an exciting opportunity to join our Benefits Operations team as a Premium Operations Manager!

About the role

As a Premium Operations Manager, you will lead the Benefits Premium Operations team, focused on coaching and developing employees and overseeing daily premium processing tasks.

What you will do

• Provide team members with coaching, feedback and developmental opportunities
• Set clear expectations and hold employees accountable for performance
• Oversee training and development of employees directly and indirectly managed and make effective staffing decisions
• Provide coaching, direction and leadership support to team members to achieve employee, business and customer results
• Challenge and inspire employees to achieve business results and motivating them through leadership and by celebrating successes
• Act as primary Premium Operations department liaison for internal and external audits (i.e. state compliance audits, E&Y audits, etc.) and with Finance departments, like Accounting, Treasury and Cash Management
• Actively seek and implement process improvements that will increase overall efficiency and quality of work
• Provide periodic reports to senior leaders as assigned
• Advocate for shared resources to help ensure that administrative system and supporting administrative tools properly support product administration
• Establish and maintain positive relations with all external and internal distribution partners, Symetra internal contacts, and all customers
• Prepare and maintain annual department budget
• Represent the team on projects and initiatives; fill in for director as needed

Why work at Symetra

"If you're looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit." Daniel P. - Senior Underwriter

"I feel welcome and included at Symetra every day and I really believe you can be you at Symetra. " Megan H. - Deputy Chief Compliance Officer

"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H. - AVP Internal Sales, Training and Development

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching

Want more details? Check out ourSymetra Benefits Overview

Compensation

Annual Salary: $85,400 - $142,300 plus eligibility for Company Annual Bonus

Who you are

• High school diploma required
• Bachelor's Degree or related work experience
• Group insurance experience strongly preferred
• At least 2 years' experience in people management
• Working knowledge of accounting framework and financial concepts
• Demonstrated proficiency in managing workflow processes, service levels, regulatory requirements and procedures
• Strong leadership skills and ability to guide team toward achieving aligned goals
• Excellent communication, negotiation and conflict resolution skills

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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