Manager, Travel Services & Compliance

Job Description

Typical duties may include but are not limited to:

• Supervises the travel services team, ensuring compliance with procedures, laws, and regulations. Conducts hiring, training, and skill development to meet team goals.
• Supervises travel card enrollment, card ordering, and issuance of travel cards, while maintaining accurate records and files.
• Identifies, evaluates, supports, and solves complex issues related to travel cards. Resolves escalated problems while adhering to university and state policies.
• Collaborates closely with the Athletics Business Office to review, complete, and document athletics spend authorizations, expense reports, and expenditures related to travel. Ensures compliance with all relevant policies and procedures.
• Collaborates with the Global Engagement Office to ensure faculty and staff are informed about policies and procedures for study abroad trips. Reviews and audits International Travel Spend Authorizations and related expense reports to maintain compliance
• Conducts audits and reviews of cash advance spend authorizations to ensure compliance with established policies and procedures. Prepares reports to assess program usage and growth.
• Generates reports and ensures appropriate documentation is maintained and available for audit.
• Assists in developing and implementing policies, procedures, and control systems to enhance operations. Gathers feedback from campus partners and communicates policies and procedures effectively.
• Assists in establishing operational goals and objectives that align with the strategic plan.
• Maintains Financial Disclosure in accordance with Chapter 112 F.S.

Other Duties:

• Performs other duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires either seven years of directly related full-time experience or, as an alternative, a bachelor's degree from an accredited institution in Accounting, or other closely related field and three years of full-time experience directly related to the job functions.
• Professional full-time experience with similar or related activities.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint, Teams, and Outlook).
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Knowledge, Skills, and Abilities:

• Knowledge of university policies and procedures and applicable local, state, and federal regulations related to purchasing.
• Knowledge of or ability to learn Workday or similar enterprise financial management software application.
• Knowledge of or ability to learn online card platforms or banking systems.
• Excellent interpersonal, verbal, and written communication skills.
• Excellent organizational skills and the ability to prioritize and complete simultaneous projects.
• Skill in completing assignments accurately and with attention to detail.
• Ability to work successfully as both a member of a team and independently with minimal supervision.
• The ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and complex demands are involved.
• Ability to use effective decision making and problem-solving techniques.
• Ability to interpret and apply laws, regulations, policies and procedures consistently.
• Ability to collect, analyze and interpret financial data and prepare financial reports, statements, and projections.
• Ability to effectively manage the work of others by providing information, guidance, and motivation.
• Ability to develop training presentations and programs.