MAC-CHILDCARE

General Purpose of Job:

To act as a customer service representtive for the Michigan Athletic Club by serviing as a child care provider to both members' and employees' children ages 8wks - 12yrs in Kid's Klub.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Provide a safe and fun place for children
• Provide excellent customer service
• Interact with children
• Change diapers as needed
• Check children in and out with parent/guardian
• Complete all necessary paperwork
• General cleaning of Kid's Klub
• Answering phone and basic computer
• Serves as a role model for consistent demonstration of Sparrow Health System's Customer Service Behavioral Standards of Performance, by respecting the Privacy and Confidentiality of those we serve.
• Demonstrates knowledge and respects patient, service provider, organizational confidentiality and HIPAA Security procedures and protocols as defined under the HIPAA Privacy and Security Procedures.
• Follows established HIPAA privacy procedures when using and/or disclosing protected health information.
• Maintains and protects patients' rights under the HIPAA Privacy Standards.
• Adheres to ICARE values (Innovation, Compassion, Accountability, Respect, Excellence)