Phlebotomy Manager

Are you looking for a job that will have a positive impact in the lives of many people? Do you enjoy working in a healthcare environment? Do you want to support our mission of saving lives? Then, Miller-Keystone Blood Center may be the right fit for you!

At MKBC, we save lives every day by providing blood products to hospitals in PA and NJ. The Donor Collections Manager (Phlebotomy Manager) position supports the Blood Center by supervising Collections staff and ensuring successful Collection events and providing an amazing donor experience. The anticipated salary starts at $58,500 annually and is commensurate with experience. In addition, Miller-Keystone offers the following to all full-time employees:

• Medical with prescription, Dental, and Vision Benefits
• Flexible Spending Accounts
• Life Insurance
• Long Term Disability Insurance
• Vacation, Personal and Sick Days
• Tuition Reimbursement
• Retention Bonus of $1000
• Retirement Savings Plan
• And Much More!

What you will be doing:

• Managing Collections staff, including evaluating competencies and annual reviews
• Providing guidance utilizing in-depth knowledge of procedures for both whole blood collection and collection utilizing a TRIMA system
• Resolving CQIs and training staff to prevent future errors
• Monitoring of equipment to ensure compliance with regulatory requirements
• Visitation to other Miller-Keystone sites at least twice per month in the Greater Lehigh Valley area, Pittston, PA, Reading, PA, and Trenton, NJ

What you will bring to the role:

• A minimum of a high school diploma or GED.
• Medical Assistant Certification or Phlebotomy Certification is strongly preferred.
• 3 - 5 years' experience in a Blood Center or other Healthcare environment is required.
• 3+ years' experience managing in a healthcare environment is preferred.
• Demonstrated ability to follow Standard Operating Procedures (SOPs) and maintain a low error rate.
• Excellent communication (verbal, written, and listening) to engage with donors and employees of all backgrounds.

• Ability to work in a fast-paced environment and handle changing priorities to meet the needs of the blood center.

Additional information:

This position reports directly to the Director of Collections at our Bethlehem location and will be responsible for adhering to the following schedule:

• Core Hours: M-F; 8am - 4pm
• On-call to cover off-hours, weekends, and holidays

EEO Statement

Miller-Keystone is proud to be an equal opportunity employer, and we encourage men and woman of all ages and promotion of individuals on the basis of disability. It shall endeavor to provide reasonable accommodations requested by all employees with documented disabilities who are otherwise able to perform the essential functions of their jobs.