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University Program Associate - 3492

University of North Carolina Pembroke
United States, North Carolina, Pembroke
1 University Drive (Show on map)
Mar 31, 2025
University Program Associate - 3492

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply Now link/button.

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Please see Special Instructions for more details.
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Position Details
Position Information


Division General Counsel
Department Office of Title IX and Clery
Working Title Case Manager
Vacancy Type Probationary Permanent Full Time
Min T/E Requirements
Bachelor's Degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
FTE 1.0
Position Overall Competency Level J
Recruitment Range $42,436 - $50,438
Anticipated Hiring Range $42,436 - $46,000
Position # 3492
FLSA Status Non-Exempt
Months per year 12
Work Schedule =e.g. 8-500 8:00 a.m. - 5:00 p.m.
Work Schedule Type Monday - Friday
Primary Purpose of Organization Unit
Ensure university compliance with Title IX of the Education Amendments of 1972 (Title IX), the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) as amended by Violence Against Women Reauthorization Act of 2013 ( VAWA), and state law.
Primary Purpose of Position
The University Program Associate ( UPA) reports to the Director of Title IX and Clery Compliance, who has primary responsibility for the administration of university policies regarding sex/gender-based discrimination, sex/gender-based harassment, and sexual violence. The UPA will be responsible for the day-to-day management and tracking of Title IX related complaints and provide consistent office practices through case management and administrative support. The incumbent will serve as the primary resource for managing cases and case files, facilitating informal resolutions, assisting with intakes, and ensuring all parties, including students, faculty, and staff, have access to the appropriate supportive campus and/or community resources. In addition, the incumbent will assist with university-wide Title IX educational programs, events, and trainings for faculty, staff, and students. The UPA assists students who may be pregnant and/or parenting (legal guardian of a child under the age of 18). This includes students who are partners to the student who is pregnant. The incumbent helps students get connected to on-campus and off-campus support and discusses all available options and assistance available.
J
Job Description
50% Case/Database Management
* Manages the life cycle of a complaint/report from intake to completion, ensuring all case activity is accurately documented in the institution's case management software (e.g., Maxient).
* Organizes, maintains, and collaborates on case records with the Title IX team and updates the case files in Maxient daily.
* Ensures all university cases are properly coded in the case management software.
* Maintains a case log of all active investigations, case assignments, informal resolutions, educational conversations, and/or case transfers.
* Oversees the record retention for Clery and Title IX cases, makes recommendations to the Director of Title IX Compliance for annual Clery reports.
* Retrieves data for reports, including but not limited to monthly office reports and Clery reportable data, as necessary.
* Assist the Director of Title IX Compliance with preparing an annual report for the university's Title IX Office and assists with internal audits.
* Creates custom reports as requested by the Director of Title IX Compliance.
* Remains current on case management software system, including new implementations and updates, providing recommendations to the team, as necessary.
* Maintains a hard copy filing system for cases, as necessary.
20% Case Facilitation
* Serves as an additional facilitator of Title IX related informal resolutions, including, but not limited to coordination between the parties, supportive measures, resources, and completing informal resolution agreements, as necessary.
* Assists in the seamless facilitation and implementation of supportive measures for complainants, respondents, and witnesses, as necessary.
* Serves as an additional point of contact and maintains regular communication with parties to provide updates on case status, as necessary.
* Assists with the intake, outreach, and response to allegations of violations of Title IX related policies, as necessary.
20% Campus Engagement
* Assists in coordination and development of Title IX educational programs, including PowerPoint presentations and online courses, for faculty, staff, and students.
* Assists in delivering trainings to faculty, staff, and students, in-person and online.
* Contributes to organizing Title IX related events and outreach programs.
* Coordinates with Marketing and the Title IX Team in the development of outreach materials, informational brochures, and posters for distribution.
* Represents Title IX at various university events, distributing materials and addressing questions.
* Assists in monitoring all Title IX websites and provides recommendations for updates and improvements.
10% Administrative
* Assists the Director of Title IX Compliance with administrative tasks, including but not limited to, mass communications, annual budgets, reporting, assessments, presentations, case files, and other administrative duties, as necessary.
Other duties as assigned.
Management Preference
Bachelor's Degree
Lic or Certification required by statute or regulation
Posting Information


Job Opening Date 03/31/2025
Job Closing Date 04/14/2025
Posting Category Administrative Support
Posting Number SPA00671
Quick Link to Posting https://jobs.uncp.edu/postings/12238
Special Instructions to Applicants
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Applicant Documents
Required Documents

  1. C V/Resume
  2. Cover Letter


Optional Documents

  1. Other Document
  2. Other Document 2


Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • Agency Referral
    • American Librarian Association (ALA)
    • Association of Fundraising Professionals
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    • CUPA HR
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    • SACUBO
    • Society of Human Resources Management (SHRM)
    • StudentAffairs.com
    • UNC Collaborative Website
    • UNC Pembroke Online Employment System
    • Veterans Advantage Jobs & Career Network
    • Veteran Website (Other)
    • VeteransInHigherEd.com
    • Vocational Rehab
    • Women in Higher Education
    • Website - Other



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