New

Medical Record Retrieval Ops Specialist

TEKsystems
$22.50 / hr
life insurance, sick time, 401(k), retirement plan
United States, Minnesota, St. Paul
Apr 01, 2025
The Impact You Will Have: * Coordinate and implement activities supporting accurate and timely document management, adherence to tight project timelines, and protection of PHI. * Supports the team by requesting, retrieving, processing, tracking and organizing incoming Medical Records which will be reviewed by the clinical and/or coding teams. Your Responsibilities: * Manage and maintain medical records repository. * Ensure accurate and timely record processing, compliance with processes to protect PHI, and effective tracking of records and record requests. * Retrieval of medical records including but not limited to Risk Adjustment, HEDIS, Regulatory Audits via fax, mail, and remote electronic medical record access. * Assist internal team and provider groups to troubleshoot any logistical or technical issues regarding records requests, retrieval or storage. * Effectively communicate with team members and external providers to ensure adherence with challenging project timelines. * Identify and escalate process issues. * Proactively identify and recommend process improvements to leaders and internal team to enhance efficiency and effectiveness. * Complete additional tasks as required to support the project. * Customer service outreach/phone calls to providers to confirm medical records request. Candidates can work five 8-hour shifts during the week, between the hours of 6am to 6pm CST. No travel required; candidates can be fully remote and work their desired shift, between the hours listed above, but must be available from 8am-4:30pm CST, during the first 4 weeks (minimum) for training. Required Skills and Experiences: * Associate Degree in Health Information or related field and 1 year experience, or 3 years of experience in lieu of a degree. * Recent document management experience. This includes knowledge and skills in using Adobe Pro, scanners, flash drives, navigating a shared drive and/or document repository, using software to track record requests, receipts and maintaining an issues log. * Team player with ability to build and maintain relationships with cross-functional business partners, external partners, and others. * Highly developed interpersonal communication skills. * Strong organizational skills, ability to prioritize responsibilities with attention to detail. * Must be self-motivated, able to take initiative, and work independently with minimal oversight to meet timelines, strong follow-through skills and a solutions-oriented attitude. * Detail oriented, with the ability to organize and track information and documents. * Ability to work under pressure and meet multiple deadlines. * Experience in using Microsoft Office: Excel, Word, etc. Adobe Pro and demonstrated ability to learn/adapt to computer-based tracking and data collection tools. * Proficient with navigating and retrieving clinical information from an electronic medical record. * Knowledge of clinical documentation layout and experience with Medical Records. Preferred Skills/Experience: * Recent Health Care or Health Plan experience. * RHIT Certification or related certification. * Experience with Medical Records or in a Clinical setting. * Experience in using Adobe Pro. * Experience in using Microsoft Access. * EMR experience mainly EPIC Pay and Benefits The pay range for this position is $22.50 - $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Apr 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.