Training and Outreach Coordinator

The pay range for this role is $68,650 - $74,244 annually.

This role requires a three-week 40-hour per week training within the first three months of employment.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible.

Summary

As a Training and Outreach Coordinator, you will be responsible for the training provision and coordination of the Suicide Prevention Center's community training and outreach efforts while providing guidance to participants and programs. You will also support the SPC training and outreach team in executing Didi Hirsch Academy, Speakers Bureau, and community outreach initiatives.

Primary Duties

• Serve as the lead and main point of contact (for assigned populations, counties, and/or geographic areas) for questions and information related to community requests for suicide prevention related workshops and outreach activities.
• Serve as the primary presenter and program representative for assigned populations, counties, and/or geographic areas.
• Support the training and outreach team in providing trainings and coordinating training and outreach events throughout SPC's multi-county service area.
• Under the guidance of the program's managers, regularly update and maintain existing curriculum and may create new training presentations.
• Participate in regular program work retreats focused on adjusting, strengthening, and expanding training materials, presentation guidelines, and policies/protocols.
• Support the training and outreach program's database maintenance, DH Academy, and reporting requirements.
• Coordinate and support volunteers for speaking engagements or health/resource tables.
• Support the training and outreach team in the maintenance, recruitment, and training of SPC Speaker' Bureau members.
• Track dissemination and initiated outreach promoting trainings - including discussions resulting from related outreach.
• Support program management in identifying areas with limited mental health and suicide prevention resources and in engaging underserved communities.
• May conduct ASIST workshops for Continuing Education Units (CEUs) within Didi Hirsch training department and the SPC crisis line program.
• Promote awareness of trainings throughout designated counties including the program's menu of suicide prevention trainings, ASIST T4Ts, safeTALK T4Ts, 2-day ASIST workshops, and day safeTALK workshops.

Position Requirements

• Bachelors degree required. Master's degree preferred.
• Minimum 2 years of experience working in a mental health or teaching related position.
• Working knowledge of mental health services and suicide prevention services strongly preferred.
• Strong public speaking/presentation skills and experience required.
• Advanced skills to present ideas, information, and viewpoints clearly, both verbally and in writing.
• Superior organizational skills to manage multiple projects simultaneously.
• Effective collaboration and relationship building skills.
• Strong PowerPoint and/or other presentation platform development skills.
• Ability to work a flexible, non-traditional, work schedule.
• Ability to use analysis, experience, and judgment to make effective decisions.
• Working knowledge of Agency policies and procedures, HIPAA, DMH, Department of Social Services, and other state, federal regulations related to outpatient and crisis line services.
• Current California driver's license and a driving record acceptable to the Agency's insurance carrier.

Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

CORE VALUES

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.
Diversity & Inclusion: We value diversity of background, experience, and ideas, committing to a workforce representative of the communities we serve. We celebrate differences and prioritize creating a sense of belonging.
Equity: We are dedicated to maintaining equitable practices in our healthcare delivery and workplace culture, and we work to dismantle disparities and discrimination within both systems of care and society.
Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.
Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care, including stigma, systemic racism, and parity across payers, with the goal of access to high quality, integrated healthcare for all.
Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

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