Strategic Operations Specialist

Company Overview:

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Job Description:

As an Operations Specialist, your primary responsibility will be to ensure the quality of data output for paying and billing all assigned accounts. In a fast-paced environment, you will identify any issues that could impact payroll and invoicing and take proactive measures to resolve them by coordinating with relevant departments. Additionally, you will utilize your analytical skills to generate deliverables that comply with all technical specifications outlined in the contract.

• Prepare timesheets for Payroll & Invoicing by leveraging Salesforce exception reporting and audit reports
• Manage Salesforce task and case load
• Identify and escalate operational issues impacting pay/bill quality and timeliness, such as unjustified overtime.
• Coordinate with appropriate leadership cross-functionally to drive resolution on operational issues.
• Seamlessly hand off pay/bill deliverables to downstream departments.
• Provide clear and concise pay/bill status reporting on demand, as well as concrete forecast.
• Train Operations on Pay Bill process and procedures to support a smooth pay bill operation.
• Work in Salesforce and Excel on data sets to audit, correct, and create data load files.
• Projections and variances

• Great communication skills with a high level of proficiency in English.
• 1 to 3 years of experience utilizing Salesforce within a medium to large organization preferred. Salesforce Trailhead completions also preferred.
• Proficient at web-interface reporting tools and data manipulation using Excel (pivot tables, Index & Match).
• Basic understanding of Payroll and Billing fundamentals. FP&A component as a background would be nice.
• Experience conforming data to a set of technical requirements.
• Detail-oriented, and analytical skills

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822

California Applicants: Pursuant to the California Consumer Privacy Act, please review the Privacy Notice for California Residents found in Section 10 of our Privacy Policywhich explains the categories of personal information that we collect and the purposes for which we use such personal information.