Manager, Virtual Business Sales

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibilities:

• Sales Activities: Drive sales activities, manage frequent and timely business reviews, implement course corrections to achieve goals, and focus on continuous business optimization.
• Data Analysis: Analyze sales activity data to understand trends, forecast, and make programmatic changes. Manage a team of Coaches leading Inside Sales Representatives' customer contact and sales activity.
• Professional Development: Foster professional development through mentor and feedback on results. Identify and provide feedback on performance issues.
• Strategy Execution: Implement the Inside Sales strategy and ensure consistency across all sales teams.
• Collaboration: Partner with Marketing, Sales Operations, Learning & Development, and other internal teams.
• Vision and Direction: Provide vision and strategic direction for the channel, ensuring Inside Sales Representatives embody the T-Mobile brand in all customer interactions. Identify strategic opportunities and develop clear and compelling cases for action.

Education and Work Experience:

• High School Diploma/GED General (Required)
• Bachelor's Degree (Preferred)
• 4-7 years Experience in outside or inside sales, sales management Required
• 2-4 years Call Center Experience Preferred

Knowledge, Skills and Abilities:

• Sales Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals. Experience in outbound sales and a proven track record of meeting or exceeding sales targets. (Required)
• Business Insight Demonstrate key discernment skills such as Leadership (trustworthiness, time management, positive attitude, self-motivation); Critical Thinking (adaptability, flexibility, planning); Analytical Skills (research, attention to detail); Problem Solving (research, active listening). (Required)
• People Management Demonstrate strong listening skills, effectively manage conflicts, and exhibit proven leadership abilities to foster a collaborative and productive team environment. (Required)
• Client Relationship Management Ability to lead and develop teams to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions, understanding client needs, and laying the groundwork for future business opportunties. (Required)
• Communication Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Organizational Skills Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
• CRM Familiarity with CRM systems like Salesforce and other sales enablement tools like Outreach, LinkedIn, and ZoomInfo. (Preferred)
• Technology Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.