Clinical Educator

JOB SUMMARY

The Service Line Clinical Educator - Critical Care is accountable for the provision of quality, outcome-based educational programs and practice support which promote initial and ongoing competency and continuous development of critical care caregivers. This position provides support to internal/external customers under direct supervision of the Regional Director, and in conjunction with Clinical Practices. The Service Line Clinical Educator helps design, teach, and evaluate critical care training programs, acts as an internal training and organizational development consultant, and provides career development resources and plans.

ESSENTIAL FUNCTIONS/DUTIES

• Acts as a clinical resource to all caregivers. Maintains a knowledge base of current standards of care and standards of practice and ensures compliance to those standards.

• Develops, organizes, implements and evaluates Service Line education and programs to ensure competencies of critical care caregiver personnel.

• Use multiple approaches and sources of information to identify and validate caregiver learning needs. Conducts learning needs assessments regularly to identify organizational, departmental and service line education and practice needs. Incorporates teaching methodologies appropriate to the learner and the outcomes.

• Participates in the departmental short-term planning related to education and practice support.

• Works closely with operations and service line leadership to ensure the overall integrity of the entire team and provides clinical support.

• Works closely with local leadership and customers in assisting with outreach education.

• Assist with the development of area-specific orientation of local protocol and procedures for new employees.

• Accountable to working with the Operations Manager and/or Program Director to ensure local or certificate specific clinical and service delivery issues are addressed promptly.

• In conjunction with clinical practices and clinical quality leaders, participates in the ongoing development, implementation and evaluation of the clinical quality management program designed to measure and ensure that patient care delivered is commensurate with company and customer expectations

• Ensures ongoing continuous clinical quality improvement/assurance at the operation level.

• Assists in auditing, and managing crews' certifications, education completion, and employee health requirements.

• In conjunction with the National Director of Controlled Substance, serve as a resource for all matters pertaining to Controlled Substances.

• In conjunction with the National Director of Patient Safety, actively ensures safety and compliance via completion of, and response to, Baldwin Clinical Reports

• Integrates data and outcome from Quality/Safety initiatives into education and practice support.

• Collaborates with GMR Learning and regional clinical practices leadership in the identification, implementation and revision of all educational activities to ensure compliance with all accrediting, regulating and credentialing agencies.

• Serves as a resource for outreach education offerings.

• Coordinate and provide instruction for new employee onboarding as directed.

• In collaboration with GMR Learning, and via the GMR Simulation program, designs, implements and evaluates patient simulations as an essential part of the learning experience.

• Assists in the identification of staff for training officer and preceptor development.

• Works cohesively with clinical practices and GMR Learning leaders to develop and facilitate remedial training.

• Maintain all requirements for, and ability to fulfill all essential functions of an air and/or ground critical care caregiver as assigned.

• Acts as a role model in area of expertise and professional practice by being self-directed, maintaining expertise and promoting the profession.

• Other duties as assigned.

QUALIFICATIONS

• Education:

• Current RN Licensure or EMT-P Certification

• BS or BA preferred

• Specialty certification as required by CAMTS (CCRN, CFRN, CEN, FP-C or CCP-C)

• Experience:

• Two years flight experience required.

• Minimum of five years ED or ICU nursing experience or ALS Paramedic experience.

• Knowledgeable in prehospital EMS/air medical transport.

• Previous teaching experience preferred.

• Experience using simulated patientencounters designed to enable experiential learning.

• Skills:

• Have a working knowledge of cultural diversity

• Demonstrate the ability to collect pertinent information related to clinical care and potential educational needs of the critical care provider

• Knowledge of adult learning principles

• Demonstrate ability to assess educational needs and develop programs to meet the educational needs of adult learners.

WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS

• Clinical educators who are assigned human patient simulators are required to lift a minimum of 75 pounds

• Limited physical effort is required with some exposure to physical risk

• Work is normally performed in an office or classroom setting

• May be required to sit or stand for long periods of time.

• Clear speech, typing, hearing/listening.

• Works alone or with others for extended hours.

• Analytical, writing, reading, math, judgement, decision-making, clerical skills

• Occasional field deployment to specific unscheduled events of varying magnitude

• Perform other duties as directed by company leadership

GUIDING VALUES AND BEHAVIORS

Employee must consistently exhibit our guiding principles:

• Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.

• One Team - We respect each other and achieve together what no individual can alone.

• Innovation - We are driven to develop solutions that inspire progress.

• Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.

• Ownership - We are accountable for what we do and take pride in how we do it.

• Citizenship - We are dedicated to being good stewards in the communities we serve.

REPORTING RELATIONSHIPS

• Reports to: Regional Manager of Clinical Operations, Regional Director of Clinical Operations

• Interrelationships: GMR Clinical Practices, GMR Learning, GMR Compliance