Senior Systems Application Administrator

As a condition of employment physical work location must be in one of the 50 states or the District of Columbia.

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Senior Systems Application Administrator

The Senior Systems Application Administrator functions at an expert level to handle any activities related to Information Technology (IT) application administration. This position ensures long-term requirements are included in the overall information systems planning of the organization and installs, maintains, configures, and ensures the integrity of applications. This position implements application enhancements that will improve the reliability and performance of the system.

• Primarily responsible for supporting highly complex applications or heavily customized commercial off-the-shelf products.
• Independently builds, implements, and maintains solutions to support systems and applications to meet business demands.
• Carries out complex work with regards to incidents, changes, problems, requests, work orders, etc.
• Evaluates system architecture considerations and makes recommendations, as needed.
• Collaborates as a subject matter expert with project management, development, architecture, and other key staff to ensure operational readiness of new solutions and ongoing optimization/improvement of systems solutions.
• Provides maintenance and routine support to existing systems.
• Plans and creates solutions as necessary to meet changing enterprise needs.
• Documents and creates technical processes and policies to support the maintenance, updating, and continued operation of software and tools.
• Implements upgrades and applies security patches and bug fixes to maintain a concern and secure posture.
• Provides guidance and training to IT staff and to other functional administrators on systems updates and new installations.
• Analyzes needs and develops recommendations and technology solutions based on changing customer requirements and new applications.
• Identifies and applies innovative technologies to update existing systems and works with key staff to develop configurations based on requirements.
• Ensures security on assigned systems is functioning in accordance with company policies and reports any issues.
• Actively works with internal IT staff to ensure applications are constantly available while meeting performance and availability requirements.
• Ensures applications are performing in accordance with organizational needs on a 24 hour, 7-day a week technology basis.
• Works closely with vendors for support, and coordinates testing and validation of changes to the system with the end user to ensure the system performs as expected upon completion of the maintenance.

• Other duties as assigned.

• Associate degree in Information Technology or related field or equivalent experience as determined by HR
• 5 years' experience in system administration or IT related field
• Advanced level technical/professional knowledge and skills
• Intermediate level analytical thinking, effective interpersonal communication skills, task and goal focus ability, and coaching skills

• Bachelor's degree in Information Technology related field
• 7 years' experience in system administration or IT related field

• Office environment
• Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve
• Requires prolonged sitting and telephone usage
• Requires the use of office equipment such as computer terminals, telephones, copiers and printers
• Infrequent lifting to 15 pounds
• Infrequent stooping

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to, Segregation of Duties Principles, HIPAA, Security and Privacy, CMS requirements, the Noridian Compliance Program, and any other applicable laws, rules and regulations.

This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description and may be required to perform any task requested by the supervisor or management.

Health, Dental and Vision Insurance, Voluntary Insurance Plans, Health Savings and Flexible Spending Accounts, 401k and Company Match, Company-paid Life Insurance, Education Assistance Program, Paid Sick Leave, Paid Holidays, Increasing PTO Accrual Plan, Medical/Parental/Disability Leave, Workers Compensation, Retiree Benefits, Severance Package, Employee Assistance Program, Financial and Health Wellness Benefits, Casual Dress, Open Office Setting, and Online Learning System.

Some positions require compliance with (i) federal, and agency specific regulations and related clauses included in Noridian's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card.

An employee in this position may be required to possess a "Federal Identification Card" (Federal ID) as a condition of employment. Federal ID's may include one of the following: Personal Identity Verification (PIV) card, Personal Identity Verification-Interoperable (PIV-I) card, a Local-Based Physical Access Card issued by CMS, or a Local-Based Physical Access Card issued by another Federal agency and approved by CMS. Obtaining a Federal ID and continued eligibility for this position may require the successful completion of a Federal Background Investigation performed by the Federal Government and a residency requirement that you have lived in the United States at least three out of the last five years. Failure to obtain a Federal ID may result in the removal from the position or termination of employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Below is the salary range for potential new hires.

Salary Range: The pay range for this position is $68,928.86 - $113,369.53 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Other Compensation: Incentive Plan & Lifestyle Benefit

This job will be closed 05/02/2025 at 4:00PM CST. No further applications will be considered.