Regional Traffic Management Center Operator

The Department of Transportation is looking to hire a Regional Traffic Management Center Operator for Allegheny County. This position is part of a round-the-clock operation at the Regional Traffic Management Center, which functions 24/7. Do not miss out on this exciting career opportunity-submit your application today!

In this position, you will play a crucial role in the operations of the Western Regional Traffic Management Center, overseeing the Advanced Traffic Management Software System (ATMS) to effectively manage traffic flow on the designated Interstate and Expressways. Your responsibilities will include the direct operation of a network of Closed Circuit Television Cameras (CCTV) and traffic detection sensors, which are essential for identifying and assessing both recurring and non-recurring traffic incidents that could disrupt the Regional Freeway System. You will also be tasked with utilizing these CCTV systems and associated automated centralized High Occupancy Vehicle (HOV) controls to monitor and manage the daily operations of the I-279/I-579 HOV Lane, ensuring it opens and closes as scheduled. Additionally, you will gather and relay real-time traffic condition updates to the public via Variable Message Signs and recorded announcements on the Highway Advisory Radio System. Coordination with the Pennsylvania State Police will be necessary for dispatching Freeway Service Patrol Vehicles to address incidents during their operational hours. You will also collaborate with neighboring districts to manage field devices within their jurisdictions and report any hardware issues they may encounter. Effective communication will be maintained through the Base Station 800 MHz Radio system, allowing you to connect with various preprogrammed voice groups. Furthermore, you will be responsible for maintaining a detailed log inventory of all incidents on the Interstate and Freeway System, evaluating the effectiveness of responses to these incidents. Accurate data entry into the Statewide Roadway Closure Reporting System (RCRS) will be part of your duties, along with relaying incident information to media representatives within the Traffic Management Center and other media partners. Finally, you will implement approved traffic signal timing plans to optimize traffic management and assist in diagnosing any operational issues that may arise.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work schedule varies to cover this 24-hour Traffic Management Center, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time up to 1 day per week, upon completion of one year in the position. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Bridgeville.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

• 711 (hearing and speech disabilities or other individuals).

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.