Delivery Manager- (Hybrid)

This hybrid position is open to any qualified applicant in Chicago, IL.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

We are seeking a passionate, high energy, Infrastructure Architect! Our strength is built on our ability to work together. Our diverse set of backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our people and clients. We are looking for someone who thrives in this setting and is inspired to craft relevant solutions through true collaboration. If you are excited by change, and excel through autonomy, we would love to hear from you!

Why choose cognizant?

It takes a lot to succeed in today's fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both encouragement and a plan. Everything we do at Cognizant we do with passion-for our clients, our communities, and our organization. It's the defining attribute that we look for in our people.

What do you need to succeed?

We are seeking a highly skilled Delivery Manager with 8+ years of experience in Release Management and IT Service Management. The ideal candidate will be responsible for overseeing the delivery of IT services and ensuring the successful release of software products. This hybrid role requires a native English speaker who can effectively communicate with stakeholders and team members.

• Lead the planning and execution of software releases to ensure timely delivery of high-quality products.
• Oversee the IT service management processes to ensure efficient and effective service delivery.
• Provide guidance and support to the development team to ensure alignment with project goals.
• Coordinate with stakeholders to gather requirements and ensure their needs are met.
• Monitor and report on project progress to ensure milestones are achieved.
• Identify and mitigate risks to ensure successful project delivery.
• Implement best practices for release management to improve efficiency and quality.
• Ensure compliance with industry standards and regulations.
• Collaborate with cross-functional teams to ensure seamless integration of new releases.
• Manage project budgets and resources to ensure optimal utilization.
• Conduct post-release reviews to identify areas for improvement.
• Develop and maintain documentation for release management processes.
• Provide training and support to team members on release management and IT service management practices.

• Must have extensive experience in release management and IT service management.
• Should possess strong project management skills with a focus on delivery.
• Must have excellent communication skills in English.
• Should have a proven track record of successful project delivery.
• Must be able to work effectively in a hybrid work model.
• Should have strong problem-solving and analytical skills.
• Must be detail-oriented and able to manage multiple projects simultaneously.

ITIL Certification PMP Certification

This role is accepting application through 5/10/2025

The annual salary for this position is between $73,000-$116,000 USD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and is subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.