Benefits Administrator (Contract)

This position will be employed through a third party company working remotely throughout the U.S.

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you!

We're seeking a detail-oriented and experienced Interim Benefits Administrator to join our team for a 12-14 week period, covering for a leave of absence. This remote, U.S.-based role is pivotal in maintaining the seamless delivery of our benefits programs and supporting our employees during significant life events.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We strongly encourage and welcome applications from individuals of all backgrounds, including women and people of color, to apply for this role. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. We value your potential, and we are committed to providing a supportive and inclusive environment where all individuals can thrive and contribute their best.

Responsibilities include, but are not limited to:

• Administer U.S. benefits programs and provide light support for Canadian benefits, ensuring timely enrollment, compliance, and a high-quality employee experience.
• Manage leaves of absence, including FMLA, short-term disability, and parental leave, in partnership with third-party administrators.
• Act as the main escalation point for employee benefit and leave issues; provide empathetic and accurate guidance.
• Collaborate with HRIS, Payroll, and vendors to troubleshoot eligibility, file, or deduction discrepancies.
• Manage employee-facing communications and maintain benefits, resources and FAQs.
• Support ongoing benefits projects and attend vendor meetings to ensure strategic continuity.

Required Qualifications:

• Bachelor's degree.
• 3+ years of experience in employee benefits administration, with a strong track record of independently managing leave cases.
• Strong knowledge of federal and state leave laws, including FMLA, ADA, and state-specific paid leave programs (e.g., NJ, CA, MA PFML).
• Experience supporting all aspects of the leave lifecycle: intake, tracking, manager communication, and return-to-work.
• Proficient in Google Sheets, with the ability to manage trackers, analyze leave and benefits data, and assist with eligibility or deduction issues.
• Experience collaborating with HRIS and Payroll to resolve data or leave-related pay issues.
• Proven ability to handle sensitive situations with professionalism, empathy, and clear written and verbal communication.
• Highly organized and detail-oriented, with the ability to manage multiple priorities and maintain accurate documentation.

Preferred Qualifications:

• Experience with Canadian benefits or leave administration.
• Professional certification(s) such as PHR, SHRM-CP, CEBS, or other HR/benefits-related credentials.
• Familiarity with open enrollment planning, wellness initiatives, or compliance audits.

Pay Rate: $40/hour

Start Date: May 15, 2025

Duration: Approximately 12-14 weeks

Hours: Full-time (40 hours per week)

Location: Remote (U.S.-based)