Representative - Inside Sales

Location:

ESSENTIAL DUTIES & RESPONSIBILITIES:
* Works with outside sales team to maintain and grow the existing customer base, including:
Maximize account retention through proactive and frequent customer contacts and
rapport development.
Secures and maintains customer contact relationships with key decision makers, buying
influencers and users of products within each assigned account.
Improves existing customer business practices through the use and management of Airgas Sales
Specialists, vendor partners, current industry best practices, new products and other available
resources
Maximizes Airgas "Wallet Share" of existing account base through selling the complete
portfolio of Airgas products and services.
Responds to and solves customer complaints by deploying the necessary company resources
Works with Accounts Receivable personnel in solving collections issues and achieving Days
Sales Outstanding (DSO) goals.
Takes a lead role in identifying, analyzing and solving service issues.
Establishes and maintains clear and consistent lines of communication with internal
departments relative to customer successes, customer failures, new customer developments
and other customer specific information.

* Collaborates with Account Managers in developing and executing plans to improve Airgas market
share within the assigned sales territory.
* Maintains a leadership role in delivering sales service. Provides direction as required to other Airgas
associates such as market information, pricing strategies, product information or customer
information.

* Works closely with local Branch managers to assist in promoting sales and customer management
through retail store locations within assigned geographical area
* Supports all local, national and regional sales initiatives such as bulk gas sales, safety sales,
specialty gas sales, Brand Strategy Management and others that are or may be defined
Develops and maintains positive work habits that are conducive to sales and profitability
growth, including:
Strategizing daily with assigned Account Managers and completing required field visits with
each.
Achieving department goals on phone time, outbound calls, and other KPI's.
* Other duties/projects as may be assigned.

ESSENTIAL DUTIES & RESPONSIBILITIES:
* Works with outside sales team to maintain and grow the existing customer base, including:
Maximize account retention through proactive and frequent customer contacts and
rapport development.
Secures and maintains customer contact relationships with key decision makers, buying
influencers and users of products within each assigned account.
Improves existing customer business practices through the use and management of Airgas Sales
Specialists, vendor partners, current industry best practices, new products and other available
resources
Maximizes Airgas "Wallet Share" of existing account base through selling the complete
portfolio of Airgas products and services.
Responds to and solves customer complaints by deploying the necessary company resources
Works with Accounts Receivable personnel in solving collections issues and achieving Days
Sales Outstanding (DSO) goals.
Takes a lead role in identifying, analyzing and solving service issues.
Establishes and maintains clear and consistent lines of communication with internal
departments relative to customer successes, customer failures, new customer developments
and other customer specific information.

* Collaborates with Account Managers in developing and executing plans to improve Airgas market
share within the assigned sales territory.
* Maintains a leadership role in delivering sales service. Provides direction as required to other Airgas
associates such as market information, pricing strategies, product information or customer
information.

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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