Management Technician

Do you enjoy working as a team, in a telework environment? If so, consider joining the Bureau of Payable Services, Vendor Data Management Unit as a Management Technician. This position gives you the opportunity to showcase your skills by providing excellent customer service to vendors via telephone calls and email. Apply today to begin a rewarding career with the Commonwealth of Pennsylvania where you will become an essential part of a small but mighty group that assists vendors with various situations!

As a Management Technician (MT), your primary responsibilities involve receiving, validating, monitoring, and processing the critical, sensitive, and confidential master vendor data, customer data, and business partner (BP) data for Accounts Payable, Accounts Receivable, and Internal Revenue Service (IRS). Work includes independently researching and making decisions with regard to mitigating risk of vendor fraud. Emphasis is placed on ensuring that specific quality and timeliness standards in performance of duties and provisions of customer service are met in order to achieve the mission, goals, and objectives of the BPS, the Office of the Budget (OB) Commonwealth of Pennsylvania.

If you are skilled at analyzing situations and choosing the best course of action, we highly encourage you to apply today!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) full-time, with occasional in-office days when work dictates such requirements. Please keep in mind that while this is a full-time telework position, that can change at any time at the Governor's discretion. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. More detail can be provided during the interview process.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $44,890 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information; or
• Any equivalent combination of experience and training. An Associate's Degree may be substituted for two years of required experience.

Additional Requirements:

• You must have at least two years of experience in problem-solving, researching issues, and collecting and analyzing data, culminating in effective fraud prevention.
• You must possess an associate's degree (or higher) in accounting or business management. Education may be substituted for two years of required experience.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• College/university credits in business or accounting
• Customer service experience
• At least two years of experience working in an SAP/SRM accounting system
• At least two years of experience using Oracle/CFIN
• A typing speed of at least 40 words per minute (wpm)

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.