Manager, Talent Acquisition

POSITION: Manager, Talent Acquisition

PCR#: 8520010

DIVISION: Administration

DEPARTMENT: Human Resources

UNION/GRADE: Non-Union/Grade 14

BASIC PURPOSE:

Serves as key strategic member of the Human Resources management team by developing and directing the Authority's recruitment, hiring, promotion, and onboarding policies, programs, and activities for bargaining unit staff and Non-Union Managers. Develops and implements appointment, placement, transfer, and orientation policies and procedures to ensure the Authority is fully staffed with a high-performing workforce that provides quality services to over three million residents. Our workforce is comprised of approximately 1000 employees in five collective bargaining units covering administrative, professional, trades, scientist, and engineering positions, as well as approximately 65 non-union managers.

SUPERVISION RECEIVED:

Works under the general supervision of the Director of Human Resources.

SUPERVISION EXERCISED:

Exercises direct supervision over assigned professional recruiters and administrative support staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops, manages and implements the Authority's policies and procedures for effective and efficient recruitment, hiring, promotion, and onboarding of qualified candidates for positions ranging from interns to executive managers.
• Develops and implements programs designed to increase applicant pools, including new recruitment sources and strategies leveraging social media. Engages in marketing efforts to promote employment opportunities within the Authority and make MWRA an employer of choice.
• Provides guidance to MWRA senior managers on succession planning.
• Partners with Affirmative Action/Chief Diversity Officer's team on building the pipeline for the next generation workforce (e.g., high school co-ops and college interns) to ensure an adequate pool of applicants.
• Serves on staffing committee with senior managers to strategize on recruitment efforts (e.g., recruitment rates, employee referral fees, hiring bonuses, etc.) and to develop innovative ways to address hard-to-fill positions.
• Screens and refers applicants for MWRA higher-level positions. Works closely with senior managers on key appointments requiring Board of Director approval.
• Works with hiring managers to assess staffing needs. Advises hiring managers to ensure fair and consistent selection process. Provides assistance and training to hiring managers on the employment process and necessary documentation.
• Responsible for procuring and managing vendor contracts related to onboarding activities, including but not limited to pre-employment physicals and background checks.
• Manages relationship with applicant tracking software vendor and ensures software is configured to meet MWRA needs (currently isolved Talent Acquisition - formerly known as ApplicantPro).
• Manages all pre-employment activities, including background checks and pre-employment physicals.
• Manages budget of the Talent Acquisition Unit including resources for external outreach.
• Develops and maintains relationships with community, school and professional organizations, staffing agencies, and other referral sources.
• Responds to requests and inquiries relative to employment from internal and external candidates, managers, and union representatives.
• Performs data analysis and generates reports on employment trends, hard-to-fill positions, turnover, vacancies, hires, and promotions. Prepares regular and ad-hoc reports related to employment and talent acquisition activities including job vacancies, new hires, promotions, and attrition.
• Collaborates routinely with peer Human Resources managers on labor relations, compensation, benefits, training, and workplace investigations.
• Consults with Law Division on legal issues and provides employment and recruitment data as needed.
• Manages the department in a manner that is consistent with MWRA's goals of diversity, equity, and inclusion.

SECONDARY DUTIES:

• Performs related duties as required.

MINIMUM QUALIFICATIONS:

Education and Experience:

• Bachelor's degree in human resources, labor relations, business, public administration, or related field; and
• Thorough understanding of human resources, hiring and recruitment practices, and state and federal laws and regulations governing employment as acquired through at least seven (7) years of experience in talent acquisition and human resource administration.
• At least three (3) years of supervisory or managerial experience in any field; or
• Any equivalent combination of education or experience.

Necessary Knowledge, Skills and Abilities:

• Demonstrated ability to plan, direct, train, and assign duties to subordinates.
• Understanding and knowledge of federal and state employment laws, practices and policies.
• Excellent oral and written communication skills.
• Strong organizational skills and a demonstrated ability to oversee multiple projects simultaneously.
• Strategic planning, forecasting, and data analysis skills.
• Solid knowledge of the Microsoft Office Suite.
• Experience with Applicant Tracking System and other recruitment technologies, preferably isolved Talent Acquisition (formerly ApplicantPro).
• Ability to handle highly confidential issues/matters.
• Strong negotiation skills.

SPECIAL REQUIREMENTS:

Valid Class D Motor Vehicle Operator's License.

Must be available for on-call nights and weekends on a rotating basis.

TOOLS AND EQUIPMENT USED:

Office machines as normally associated with a professional office environment, including the use of telephones, personal computers, typical office software, email, videoconference applications, copiers, scanners, and fax machines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is regularly required to use hands to finger, handle, feel or operate objects, including office equipment, or controls and reach with hands and arms. The employee is occasionally required to stand, walk, climb, balance, stoop, kneel, crouch, crawl, or sit.

The employee must be able to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee regularly works in an office environment. The noise level in the work environment is usually a moderately quiet office setting.

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.