Executive Director

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

The Executive Director will be the driving force behind our organization's growth and success. This position is responsible for leading, building, and maintaining a collaborative relationship with the state Medicaid leadership, representing Acentra Health with stakeholders. This individual will have full P&L responsibility for overall planning, direction, and control of large contracts to achieve operating goals, and managing operations to meet financial goals. They will lead a team of several hundred clinical and non-clinical professionals with responsibilities of completing eligibility assessments to ensure vulnerable populations receive the long-term services and supports they need.

Job Responsibilities:

• Provide leadership, expertise, collaboration with state Medicaid leadership, and project management for a large independent assessment contract including the management of several hundred staff.
• Work with State Medicaid client to provide clear and consistent updates, identify program changes, navigate various situations, negotiate change requests, and anticipate state needs due to a changing healthcare environment.
• Provide clear, direct communication to operational directors and other staff to ensure consistent understanding of business opportunities, resource needs and profitability goals.
• Work across Acentra Health to represent contract and advocate for contract needs including updates to senior management, advocating for technology enhancements, working with HR on resource needs,
• Advise Acentra Health leadership on environmental challenges and opportunities as well as creation of engagement opportunities for leadership with stakeholders
• Represent Acentra Health at meetings with stakeholders and potential partners (e.g. Health Departments, medical societies)
• Establish productivity expectations to ensure assigned programs achieve financial and contract targets. Identify opportunities for further operational effectiveness through process improvement, re-design, automation, etc.
• Ensure headcount is scaled appropriately for the work, considering attrition rates and additional volume, while meeting workload and financial targets.
• Create and implement effective retention plans in conjunction with Human Resources. Hold sub-vendors accountable for providing quality resources.
• Comply with contractual requirements within the operation by monitoring critical indicators, deliverables, and budgets. Continually evaluate priorities to determine if they are consistent with customer(s) objectives.
• Research and interpret appropriate legislation, policy, and regulations to proactively identify changes that will impact the work and plan for solutions.
• Serve as Subject Matter Expert (SME) within and outside of Acentra Health including representing Acentra Health at industry meetings and state events.
• Drive and support a "one-company" orientation collaborating with partners across the entire organization, e.g., operations, human resources, IT, business development, data warehouse, contract compliance, etc. Perform cross-regional activities that enhance operating efficiencies.
• Operate in a highly matrixed environment, which includes working with all business units.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Required Qualifications:

• Bachelor's degree in health care administration, public health, nursing, health information administration, social work, or related field required.
• Requires a minimum of 5+ years of experience in program management leading large teams for government sector health care entity.
• Experience with Medicaid, state government agencies, and contract administration functions.
• Experience working with vulnerable populations; long-term services and supports; home and community based services experience preferred.
• Requires work experience in a complex, competitive environment with diverse racial, ethnic, and socio-economic factors.

Preferred Qualifications:

• Masters Degree strongly preferred
• Experience and knowledge of the New York Medicaid program and healthcare environment.
• Experience with independent assessment program development and implementation.
• Experience effectively engaging and influencing stakeholders across government entities, providers, and associations, preferably New York experience
• Prior experience with business development, strategic planning, and tactical implementation of state Medicaid contracts.
• Understanding of operations related to large volumes of medical eligibility and healthcare assessments and reassessments.
• Advanced problem solving and analytical skills.
• Leadership skills and ability to influence beyond this role; display a strong ability to build credibility and maintain a high profile with NY Medicaid leadership and across Acentra Health.
• Possess the ability to assess people and situations, while demonstrating a natural style to teach and mentor others.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Compensation

The pay for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."