Senior Learning Designer/Program Manager

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

Is This For You?

The future is being built today, and Johnson Controls is making that future more productive, secure, sustainable and far safer. We are harnessing the power of cloud, the Internet of Things, and user design thinking to deliver intelligent buildings and smart cities that connect communities in ways that make people's lives - and the world - better. The Sr Learning Designer / Program Manager- Project Management Programs will be a critical support as Johnson Controls pursues this mission, leading the successful design, deployment and program management of training solutions for our field managers.

Your challenge will be to design, develop and program manage learning programs that support our field leaders. You will lead the execution of successful training solutions aligned with the specific needs of the business. Working closely with key stakeholders, you will design and deliver training, collaborate on development, evaluate training effectiveness, and drive continuous improvement for upskilling our field leaders. Requirements include consultative skills, strong facilitation skills, excellent business acumen, a willingness to act amid ambiguity, strong project management skills and the ability to operate in a fast-paced, cross-functional environment.

This work will span a variety of audiences and levels of leadership. Does this sound like you? If so, keep reading!

What Impact Would You Have?

Everyone wants to feel like they're having an impact. In this position, you absolutely will. You will have the opportunity to:

• Design and facilitate a learning program for Johnson Control new Project Managers, helping them best prepare for working in the field.

• Immerse yourself in the end-to-end process of identifying a business need, partnering with sponsors to design training and change solutions, and ensuring effective learning gets delivered to audiences and maintained over time.

• Impact Project Managers to build new skills, improve their ways of working and strengthen their performance.

• Investigate new opportunities and develop effective training that is impactful and inventive.

• Align your ingenuity and innovative ideas with the global strategic plan of the business.

• Learn on a day-to-day basis about how Johnson Controls products and technology support our customers' business objectives and are propelling the industry forward.

How Will You Accomplish This?

Sr LXD - Responsibilities

• Collaborate with change, communications, and business team members to ensure your learning solutions positively drive required upskilling and behavior change.

• Use strong project management skills in developing outcomes that positively impact the business.

• Act as an internal consultant to combine multiple perspectives into holistic solutions that maximize the impact to the business.

• Build and monitor training roadmap(s) for specific roles within the field business.

• Leverage innovative learning technologies and platforms to deploy learning, including the Johnson Controls Learning Hub (our LXP), LMS (Learning Management System), and Acada.

• Maintain current knowledge of trends and issues in learning design, training, and technical learning.

Program Manager -Responsibilities

• Design programs that drive field effectiveness and provide upskilling opportunities for our employees.

• Facilitate your programs to cohorts of new hire field managers.

• Own end to end new hire training from design to deployment of new hire manager programming (we will help with development). Use data to drive your learning design, and to evaluate effectiveness of training solutions.

• Use learner data to modify existing programs and redesign based on participant feedback.

• Hold learner interviews, focus groups, needs analyses and pilots to identify, address and redesign learning events.

• Work very closely with developers who will build your designs. Need your ability to flex on time, as we have a global team.

• Build strong partnerships with business leaders; collaborate with stakeholders to prioritize work.

• Use your exceptional project management skills to track and drive learning solutions tied to business needs.

• Own the end to end learning strategy to include needs analysis, iterative design and development cycles, deployment, measurement, and maintenance of your solutions.

What Are We Looking For?

• Technical- JCI's portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized. Don't worry, we'll help you with that! Can quickly learn different platforms like Power BI, Acadia, Learning Experience Platform, and various learning management systems.

• Educated - Holds a Bachelor's Degree in Instructional Design, Education, Adult Learning or related discipline. A Master's degree in related field is preferred. Alternatively, leadership experience in a technical field with progressive responsibility for training will be considered.

• Innovative - Thinks outside the box, is creative and forward thinking; constantly looking forward at new technologies or ideas.

• Flexible - Very comfortable with grey areas; can adapt and change to meet business needs.

• Detailed - Realizes the importance of details in leading to impactful outcomes.

• Collaborative - Builds true partnerships with other learning designers, program managers, and business partners.

• Ambitious - Willing to assume authority, take risks, and set clear goals for career development.

• Professional - Has personal ethics, does quality work and has a positive attitude.

• Articulate - Your writing and communication skills must be strong.

• Experience - 6+ years of designing and developing learning solutions preferred. Project Management experience, business or field operations experience a plus.

NOTE: This is a virtual/remote position considering candidates who reside within the United States.