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General Summary of Position
Job Summary
The MedStar Critical Transport Communications Specialist is
actively seeking Full-time and PRN Specialist to work optional shifts (If
available). Day / Evening: 7:00am - 7:00pm, 8:00am - 8:00pm, or 10:00am
- 10:00pm
Evening/Overnight: 7:00pm - 7:00am, or 8:00pm - 8:00am
PRN Communication Specialist will work various shifts. The Transport Communication Specialist serves as a key
expert and resource in the coordination and execution of emergency and
non-emergency patient transports. This role ensures efficient communication and
operational oversight by managing transport logistics, dispatching helicopters
and ambulances, and maintaining real-time tracking using Geographic Information
Systems (GIS). Specialist handles requests for various transport modes,
determines appropriate solutions based on patient needs, and ensures accurate
documentation across multiple systems. This role also collaborates with
healthcare providers, emergency services, and law enforcement to facilitate
safe, timely, and effective transport operations, maintaining exceptional
customer service and prioritizing crew and patient safety. In addition to core
transport functions, the Specialist monitors Communication Center operations,
resolves conflicts, and escalates issues as needed. This role oversees
equipment functionality, performs quality assurance checks, and implements
emergency response protocols during crises, including disaster communications
and crash responses. Participates in ongoing education and continuous
improvement efforts ensures that the Specialist remains highly skilled and
capable of supporting MedSTAR's mission in critical patient care.
Minimum Qualifications
*High School Diploma or GED Required
*On the-Job Training Specialized and/or advanced clerical, technical or other
vocational training in emergency medicine/communications acquired during 1 - 2
years of additional job-related training Required
*One year of dispatching experience in 911 control line, fire/police
dispatching, air traffic control, hospital-based health or related setting or
an equivalent combination of relevant education and/or experience
required
*1-2 years of previous experience in an EMS, critical care transport, or air
medical transport communications center preferred
*Requires proficiency in key boarding (>60 words/minute preferred).
*Job requires extensive keyboarding, hand writing and use of telephone
equipment.
*Ability to remain calm and prioritize tasks appropriately under stressful
conditions. Licenses/Certifications
Within your first 18 months of hire, you must obtain one of the
following;
*Certified Flight Communicator from IAMTCS
*Certified Flight Communicator from CommLINK
Additionally, within your first 18 months of hire, you must have or must obtain
one of the following;
*EMT - Emergency Medical Tech
*NREMT - National Registry of Emergency Medical Technicians-Paramedic
*RN - Registered Nurse - State Licensure and/or Compact State Licensure Primary Duties and Responsibilities
CUSTOM.PRIMARY.DUTIES.RESPONSIBILITIES.ADDENDUM Minimum Qualifications
This position has a hiring range of $26.08 - $39.37
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MedStar Health
Apr 21, 2025