New
Manager, Strategy & Special Projects 1438498
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![]() United States, California, San Jose | |
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The application window is expected to close on: April 28, 2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team Cisco Operations aims to power a secure Cisco with simplicity, speed, and growth so customers, partners, and employees choose Cisco every time. Growth Operations, within broader Cisco Operations, helps Cisco incubate, accelerate, and scale new and better ways of operating to the best position Cisco for future success. Growth Operations (GO) focuses on cross-functional initiatives that are critical to Cisco's strategy and future, with a focus on driving four outcomes:Fully enabling a recurring revenue modelElevating Cisco's revenue from softwareDemonstrating what an integrated Cisco portfolio can do for customersRe-imagining our customers' experience with our technologies at every step of technology lifecycle to delivery simplicity, agility, and innovationThe role will be in our Strategy & Special Projects team within Growth Operations. This team serves two key objectives; 1. Taking on cross functional projects that merge and are critical to the success of Cisco. 2. Supporting other teams within GO & Operations to help accelerate their efforts. Your Impact As a Manager on the Strategy & Special Projects team, you will be a generalist strategic problem solver and doer. You will collaborate on exciting projects with our team members and leaders from across Cisco's Growth Operations and beyond on a variety of topics such as:Standing up a new program to drive licensing improvements across Cisco productsBuilding a comprehensive experience map to understand Seller, Partner, and Customer struggles when engaging in commerce activitiesLeading a diagnostic on support operations and processesCollaborating with product management to create a new automated toolDrive enterprise-wide change across a key topicThis team will also own the change management required to get BUs, Sales & Marketing, Finance, and CX ready to implement changed to support the best outcomes. This role will report to the Senior Director of Strategy & Special Projects and will work with other Growth Operations leaders. Core responsibilities: Own and drive topic "sprints" based on a defined objective or problem, with the ability to scope out a workplace, build an engagement cadence with team members, and perform the vital analysis with the support and guidance of team leadership. Independently perform high-quality quantitative analysis. Handle components of strategy & planning, operations, and communications topics. Assist Engineering, Sales, Operations, CX, Finance, and all other functions to become a collaborative unit that can provide clarity and alignment for the strategic pillars set by Cisco. Gather and analyze sophisticated data shrewdly and expeditiously. Develop compelling and insightful strategic recommendations for leadership and team. Lead execution against recommendations quickly and with flawless accuracy. Drive the "right" conversation at the senior level on risks and roadblocks. Build operational processes and practices that drive efficiency across Growth Operations and throughout Cisco's Operations. Build consensus among cross-functional teams and influence decision-making within our senior level and peer audiences. Enable and lead a culture of high organizational performance through partnerships and collaboration. Minimum Requirements: Bachelor's degree and MBA (or equivalent) required, preferably from a Top 10 program.4+ years of work experience, with 3+ years at Management Consulting Firm is required for consideration.As a strategic problem solver, you break down complex, ambiguous problems into component parts. You come up with creative ways of resolving these issues while leading on and enjoying both strategic and tactical work.Exceptional communication both written and verbal (including PowerPoint presentations). This is compelling and precise in both in-person and virtual settings. You can quickly take complex concepts and communicate them briefly, simply, and persuasively at all levels especially with executives. You effectively navigate and engage senior-level partners and leaders to shape discussions and drive outcomes.Handles high level sensitive and confidential information is necessary; must possess mature judgment and discretion in keeping sensitive information confidential Preferred Skills: Experience from a Corporate Strategy / Corporate Development role is highly preferred. Exceptional cross-organization and collaboration-building skills, including the uncanny ability to influence teams with multiple different priorities. You're a dynamic teammate able to build senior-level & peer-to-peer relationships across a diverse audience in order to challenge and shape perspectives. In past roles, you have been sought out as an active voice in driving groups to alignment.High initiative, self-starting capabilities and can drive accelerated progress, often without decision-rights. You demonstrate an ability to identify and seize opportunities for impact in ambiguous contexts without direction or oversight. You have a sense of humbleness with no job being too big or too small to undertake.Organizational skills: meticulous attention to detail, high sense of responsibility, and general skills to tackle a wide range of high priority tasks in support of GO & the leadership team. You are diligent and always deliver high quality work. You are able to multitask and understand how to prioritize tasks based on importance vs. immediacy Why Cisco? #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! |