Technical Enablement Architect

Preference for candidates local to RTP,NC or any City in the US

What We Do

It is an exciting time to work in Global Sales Enablement and Acceleration (SEA). Every day, we empower our Technical Sellers to advance their technical, sales, and professional careers. As part of a global team, our purpose is to develop the Cisco sales force through strategic training programs and learning curriculums aligned with Cisco's architectures and technical sales roles.

As a Technical Enablement Architect (TEA) within the Technical Sales Role Mastery team, you will focus on sales, technology, architecture, and cross-architecture enablement. Your role is to build expertise and enable our technical sellers globally by coordinating the strategy, planning, and execution of training programs. We facilitate initiatives with multi-functional teams, providing flexibility, customer engagement, groundbreaking technology, and career mobility.

As a Technical Enablement Architect, you will:

• Align training initiatives with business priorities by meeting regularly with Enablement Leads within Architectures, BEs, and Sales Enablement teams.
• Collaborate closely with Architecture Teams, Business Entities, and subject-matter experts to ensure training topics and materials meet program goals.
• Lead resource strategy, ensuring the cross-functional team works collaboratively with Instructional Designers and SMEs to curate, refresh, and develop technical training resources.
• Support continuous evaluation of sales training curriculum and assessment materials relative to Cisco's business climate.
• Collaborate with various Stakeholder groups and TSRM team members to implement training programs that improve technical sellers' performance.
• Participate in global cross-functional teams responsible for technology platforms enabling Virtual Learning Experiences.
• Strengthen your knowledge of the Cisco Portfolio, customer industries, and competition by self-training and staying updated.
• Independently manage program-related projects, including creating and documenting the enablement strategy and plan.
• Actively participate in recruiting efforts as needed.
• Focus on reporting metrics and evangelize enablement program success stories internally and externally.
• Advance the global mission of the Global Sales Training programs by driving initiatives related to program collaboration, innovation, consistency, and cultural awareness.

• The ideal candidate will have 5+ years of customer-facing sales experience and at least one year in Sales Training Program management or Adult Education/Learning experience.
• Bachelor's degree is required or 5+ years of industry experience. An advanced degree in Engineering, Business, Education, Instructional Technology, Organization Development, Training and Development, or a related field is preferred.

• Strong strategic planning skills, program planning, and executive communication skills.
• Exceptional presentation and storytelling skills to bring content to life, especially with executive stakeholders.
• Demonstrated business acumen with global perspectives.
• Ability to accurately assess technical sales development plans.
• Collaborative ability to work with on-the-job experience partners and lead cross-functional programs and projects.
• Ability to perform complex work involving a wide range of problems, exercising self-initiative, judgment, and decision-making ability.
• Must be able to work independently with little to no instruction on routine work.

This is a global role; work may span various time zones. Domestic and international travel will be required when applicable.

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