Assistant Director of Student Services

University of Wisconsin Madison
$56,500 ANNUAL (12 months)
paid time off
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Apr 25, 2025
Job Summary: The MBA & Master's Program Office is seeking a dedicated Assistant Director of Student Services to provide support to students in MBA & Master's programs, coordinate student co-curricular programs that foster teamwork, leadership, and help develop their communication skills. In addition to providing broad support for student service functions, such as advising students, creating communications, event planning, and providing support for students in a variety of ways. Your work will directly impact students' success and development. The person in this role will primarily work with the MS in Business Analytics (MSBA) & Full-Time MBA programs. The person in this role will: - Partner with key stakeholders in the Wisconsin School of Business to implement student facing programming that develops students' leadership, teamwork, and communication skills. - Create content for canvas courses designed for new incoming student cohorts. - Assist with planning new student orientation and the Ignite Leadership Development Series for FT-MBA & Master's Students. - Assist with planning graduate case competitions organized by the MBA and Master's Program Office and work with students who will be competing in national case competitions to support their success. - Support experiential learning in the Full-Time MBA and MSBA programs to ensure students are successful on consulting projects. - Travel with students to case competitions, experiential learning site visits, and professional development conferences. - Advise and monitor degree progress for a caseload of students in our graduate programs. - Coordinate procurement, logistics, and travel accommodations for programming and students travel to national competitions and conferences. - Support and be on hand for office-wide events and additional programing for students. Responsibilities: Oversees the daily management of programs, services, activities, facilities, policies and/or processes in order to support student success in various areas of student affairs. Works under broad, administrative direction with significant responsibility for assigned area(s) of responsibility. Responds to inquiries from University departments, educational institutions, the community, and/or external agencies. Strives to create a welcoming, equitable, and inclusive work environment. 30% Plans, organizes, administers, and manages processes and operations related to assigned area(s) of responsibility 5% Monitors, evaluates, and modifies processes, procedures, and/or standards, ensuring alignment with the Institution's mission, values, goals, and objectives, as well as all local, state, and federal laws and regulations. 5% Advises and enforces Institution policies related to services in Student Affairs 5% Serves as the program or unit liaison to internal and external stakeholder groups 30% Schedules logistics and secures resources to support the operational plans of the program or unit 5% May monitor the program budget and approve expenditures 10% Advises and tracks degree progress for a case load of students in our graduate programs 10% Organizes and manages the onboarding of incoming student cohorts to ensure they receive adequate preparation for their degree programs Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion Education: Required Bachelor's Degree Qualifications: Required: - Minimum one year of professional work experience Preferred: - Minimum 3 years of professional work experience in academic advising, student affairs, student services, career services, education or related field - Ability to communicate effectively with a variety of stakeholders (students, faculty, staff, university administrators, alumni, industry partners, etc) - Creative problem-solving and critical thinking skills - Appreciation and understanding of the unique and diverse needs of graduate students - Strong written, verbal, and interpersonal communication skills - Ability to work independently and to solve problems Work Type: Full Time: 100% It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. Appointment Type, Duration: Ongoing/Renewable Salary: Minimum $56,500 ANNUAL (12 months) Depending on Qualifications The employee in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits. Additional Information: Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. How to Apply: Please complete the online application and attach a cover letter along with a comprehensive resume. Our search committee will review all application materials after the posted deadline. We will notify selected applicants to participate further in the selection process directly. We will notify all applicants once the search is completed and we have selected a top candidate. As applicants move on to next steps in the process, they will be asked to provide names and contact information (e-mail address, phone number, and mailing address) of at least three references. Contact: Se Yang se.yang@wisc.edu 608-263-2975 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. Official Title: Stdnt Affairs Mgr(AE193) Department(s): A12-WISCONSIN SCH OF BUSINESS/MBA & MASTER'S PROGRAMS Employment Class: Academic Staff-Renewable Job Number: 313931-AS The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all diverse backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.