New

Zones Cloud Implementation Manager

Zones
life insurance, paid time off, sick time, 401(k)
United States, Washington, Auburn
1102 15th Street Southwest (Show on map)
Apr 25, 2025
Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on X @Zones, and LinkedIn and Facebook. Position Overview: This is a remote role but the successful candidate will be asked to work a schedule based on the Pacific Time Zones As the Zones Cloud Implementation Manager, you will be a key member of our Digital Transformation team responsible for our Zones Cloud Commerce Platform and Marketplace. The Implementation Manager works with our teams to maintain our platform updates and upgrades. In addition, the Implementation Manager has the technical acumen of todays "born in the cloud" ISV Publishers and Public Cloud Providers and is responsible for managing the implementation of our integration connections between our Zones Cloud Commerce Platform and the SaaS/IaaS/PaaS/XaaS partner products and services we sell. The Implementation Manager provides guidance and assistance to our internal stakeholders, Partner & Program Management (PPM) teams, and extended teams while also working closely with each ISV partner team. The Implementation Manager works with our team to implement and configure the associated service plans, user experience, and workflows required to ensure our marketplace offers are tested, reliable, monitored, and maintained including demonstrations of the solution, providing feedback on the design, and performs configuration reviews during the technical readiness sprints for new offers. This is a unique opportunity to help shape the direction of our Cloud customer engagement initiative and drive our transformation as a company and as a provider of IT solutions and services to our customers. This role will also work closely with our technology and business partners, helping to drive effective collaboration to develop new cloud and services offerings for our customers through our Zones Cloud Commerce Platform and Marketplace. What you'll do as the Zones Cloud Implementation Manager: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. Managing implementation efforts to publish new cloud offers including use case definition and user experience and will manage the implementation deployment plan to guarantee successful deployment to Staging and Production systems Working with internal and external resources to establish and prioritize cloud offerings by implementation level of effort Develop and implement fulfillment connectors and establish digital user experience Working with multiple internal teams (sales, sales operations, marketing, finance, product, support, and cloud leadership) to create and maintain an overall cloud offering launch schedule and roadmap Supporting cloud platforms and cloud offering education and enablement for internal teams (sales, marketing, product, support, and executive leadership) to ensure adoption and sales Working with cloud support and cloud managed services teams to ensure they understand our cloud offerings and platform capabilities and managing escalations and tickets Maintain regular communication between team members, management, and extended groups Engagements with workstream team leaders associated with each new cloud offering launch Interface with our Cloud Services Desk and Managed Services Team to launch new cloud offerings What you will bring to the team: Experience with e-Commerce platforms required, CloudBlue.com would be a strong preference BA/BS in Business, Information Systems, Computer Engineering, or a related field Agile Product management experience a plus! 5+ years required of a progressively successful career in technical pre-sales, product development, product management, IT systems implementation 5+ years working with cloud ISV and/or Public Cloud providers (Microsoft, Google, Adobe, Azure, AWS, GCP, etc.) Knowledge and/or experience with RESTful API integrations Keen understanding ofthe cloud industry, market, customers, competitors, suppliers, and partners throughout the cloud ecosystem Ability to communicate effectively with clients, colleagues, and management Professional, business-focused attitude and courteous manner towards clients, partners, and peers Resourceful problem solver, technically proficient, excellent analytical and organizational skills. Experienced professionals able to present technology recommendations from a business perspective Ability to work independently in a fast-paced, challenging work environment #LI-Remote Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.