Fraud Analyst

RESPONSIBILITIES #LI-Hybrid

• Review various reports and alerts to detect potential loss and suspicious activity
• Take loss prevention efforts such as but not limited to placing account holds, closing debit cards, closing online or mobile banking, etc.
• Review transactions alerted as suspicious by various methods and analyze the activity to mitigate loss to customers and the bank
• Complete manual review of customer activity to identify suspicious and unusual transactions
• Review and analyze relevant customer data to determine if further investigation is warranted
• Maintain case file records and related documentation within the case management system
• Document fully and consistently all reviews and loss prevention efforts chosen, including supporting data, analysis and rationale for disposition
• Escalate cases to the fraud and security coordinators based upon Bank's policies and procedures
• Understanding of regulatory requirements as related to SAR filing, BSA/AML, Reg CC and fraud
• Evaluate current processes and make recommendations to improve its efficiency and effectiveness
• Build relationships with process stakeholders, branch personnel, cash management, and commercial leaders to ensure effective communication
• Individually and as part of the team, participate in identifying, measuring, monitoring, and mitigating departmental and enterprise-wide risks
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

COMPETENCIES

• Ability to understand and follow directions
• Written and Verbal Communication
• Analytical Thinking
• Able to Multi-Task or Juggle Priorities
• Problem/Situation Analysis
• Ability to build collaborative relationships
• Ability to work as part of a team
• Ability to handle confidential information in a professional manner

EDUCATION AND EXPERIENCE

• Must possess high school diploma or equivalent
• 2 Year/ Associate Degree - Associate Degree in business or combination of other degree and related banking experience
• Professional certification (e.g. CAMS, CFE) a plus

SCHEDULE

Office hours are Monday through Friday 8am to 5pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally the position will require 40+ hours per week.

A flexible work arrangement is available for this position. This role is remote, but candidate is required to meet twice a month on-site, must live within 50 miles of Newark, Ohio.

Associates of Business Administration (preferred)
High School (required)

Verafin experience, fraud analyst or investigative experience, minimum of one year of banking experience (preferred)
One or more years of experience related to alert review and transactional activity analysis preferred (preferred)
Professional certification (e.g. CAMS, CFE) a plus (preferred)
Experience working in a mid-sized financial institution a plus (preferred)